Service Manager

6 days ago

St Albert, Alberta, Canada Fountain Tire Full time


Overview

Fountain Tire St. Albert is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.

What Does Fountain Tire Offer?

Competitive wages based on experienceComprehensive health, dental, and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirementRegular day shift scheduleGreat discounts for you and your family on tires, parts, and mechanical servicesThe opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store

 As a Service Manager, your duties will include:

Overseeing and managing mechanical and tire services Setting quality standards and maintaining the quality of all shop activitiesEnsuring completion of shop maintenance and repair workAddressing customer complaints and inquiries in a courteous, professional mannerAdvising technicians of work that must be completedEnsuring technicians compliance with company standards regarding quality, safety, and customer serviceManaging the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customersMaintaining the cleanliness of the shop

Our ideal candidate has/is:

5+ years of automotive industry experienceAdvanced Knowledge of mechanical services is requiredMechanical service experience working with 1 and 5 ton fleet vehicles preferredCommercial vehicle inspection program and out of province inspection certificationsEffective leadership skills, with a strong focus on operations and business processesHigh level of integrity and accountabilityA customer service focusAbility to develop and maintain effective relationships with team members and customersStrong communication, and interpersonal skillsContinuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvementsFlexible, patient, and calm when working with tight schedules

Interested and qualified? Please apply on-line or in-store today


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