Technician II

As a Technician II – Security with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.

This role requires the ability and know-how to properly complete the installation, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction.

We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused. Though based in Kelowna, you may be required to travel to job sites throughout the region.

Our Integrated Systems Technicians are responsible for installing and servicing electronic systems across Security, Data, and Audio-Visual (AV) divisions, including access control, CCTV, structured cabling, and AV solutions.

GENERAL ACCOUNTABILITIES:

• Install, configure, and maintain CCTV systems, alarm systems, access control, and related security equipment.
• Install and service structured cabling (Cat5e, Cat6, and fiber), including termination, labeling, testing, and reporting.
• Support AV infrastructure setup, including installation of basic audio-visual equipment and rack building.
• Perform cable pulling, termination, and routing in commercial environments.
• Read and interpret system diagrams, floor plans, and construction drawings.
• Troubleshoot and repair malfunctioning security and data/AV systems.
• Provide end-user training on system operation and respond to technical inquiries.
• Complete detailed and accurate documentation, including OHS checklists, test results, and project updates.
• Perform work safely and professionally, adhering to Paladin's Quality and Safety programs.
• Support, lead, and mentor junior technicians on-site.
• Maintain clear communication with project teams, clients, and stakeholders.
• You may be required to be "on-call" before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work.
• You may be required to work "night shifts" when needed based on project/service requirements.
• Monday to Friday work schedule, with flexibility as required by projects.
• Out-of-town work may be required based on project locations.
• Other duties as required.

REQUIRED QUALIFICATIONS:

• 3–5 years of experience in a technical role within the electrical or low-voltage field.
• Proficiency in cable pulling, installation, and basic troubleshooting across low-voltage systems.
• Valid Driver's License with a clean abstract.
• Able to work independently and adapt to various site conditions.
• Strong communication skills and attention to detail.

PREFFERED QUALIFICATIONS:

• Experience with security systems, CCTV, and alarms considered an asset.
• Basic familiarity with AV system installation and rack building (Crestron, Extron, or Biamp experience considered an asset).
• Vendor certification in low-voltage, cabling, or AV systems considered an asset (e.g., BICSI, Extron, Crestron, CFOT).
• Post-secondary training in electronics, telecommunications, or related technical field.
• Experience working in commercial environments such as healthcare, education, or hospitality.

PROFESSIONAL COMPETENCIES:

• Proper hand and power tool operations and safety.
• Ability to solve practical problems and carry out responsibilities under minimal supervision.
• Ability to organize workload for effective implementation.
• Ability to complete projects on time and on budget.
• Ability to write simple correspondence and present information in one-on-one and small group situations.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to function as an effective team member.
• Ability to adapt as the external environment and organization evolves.

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet).

WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

Pay Range: $27.70 ph - $38.91 ph DOE

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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