Engine Field Service Technician

Description
We are looking for a talented Diesel Technician/Mechanic complete our team in Fort McMurray, AB.

In this role, you will make an impact in the following ways:

• Engages customers in a courteous and professional manner.
• Anticipates and ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
• Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer.
• Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Responsibilities
In order to be successful in this role you will need the following:
Education, Licenses, Certifications

• Heavy duty Red seal certification- OFF road is mandatory
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience

• Basic level field service work experience
• Intermediate level knowledge of and/or experience with engine products.
• Mining experience is an asset as this position supports our mining team.
• Working on Komatsu's products is an asset.
• High Voltage/ Low Voltage experience is considered an asset for this role.
• Customer facing service experience is required.

About The Role

• Safety Sensitive Position
• 14 shifts on, 14 shifts off rotation
• Day and Night shifts
• Work is at Suncor Base Plant
• No accommodation Cummins offers a monthly 1000$ allowance to cover this type of expenses.
• You are responsible for transportation to the work site (ride sharing is also available)
• Random drug and alcohol testing on site.
• Service vehicle and tooling are provided.
• Position will support our mining team.
• Cummins offers a 5000$ sign on bonus for this position.
• Premiums are associated with this position (day, night and shift)

Compensation And Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process which consists of a Criminal Background Check.

Qualifications

• A copy of your red seal certification will be required
• A local driver's license verification will be required
• A copy of your driver's abstract will be required
• Random drug and alcohol testing to be expected for this role

Job
Service

Organization
Cummins Inc.

Role Category
On-site with Flexibility

Job Type
Technician

Min Salary
C$66

Max Salary
C$66

ReqID
2423503

Relocation Package
Yes

Business Justification
Backfill

100% On-Site
No