Logistics / Shipping Customer Service Coordinator

2 weeks ago

Tecumseh, Ontario, Canada Flex-N-Gate Full time $45,000 - $60,000 per year
Summary

Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis. 

Core Competencies 
  • Good computer skills
  • Strong Organizational Skills
  • Time Management
  • Communication
  • Problem Solving   
  • Accountability and Dependability
  • Leadership Skills
  • Team Oriented
  • Highly Motivated
  • Attention to Detail
 Job Duties
  • Responsible for addressing any customers issues
  • Generates daily load sheets and requirement listing
  • Monitors all Customer Portals
  • Ensure adequate supply of containers through weekly inventories
  • Monitor activities on the dock and activities of the shippers/receivers
  • Adhere to all company policies, procedures and instructions

Requirements

  • High School Diploma/GED
  • 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
  • Ability to work well in a team with customer-focused orientation and strong sense of delivery.  Supervisory experience would be an asset
  • Strong organizational and time-management skills
  • Must be able to work shift work, overtime, and weekends
  • Strong interpersonal and communication skills (both verbal and written)
  • Proficiency with database applications and administration systems, specifically Microsoft Office

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