Manager of IT

1 week ago


Salt Lake City UT Toronto ON, Canada Solen Software Group Full time US$40,000 - US$120,000 per year


About Solen Software Group

Solen Software Group is an evergreen holding company that acquires and operates software businesses with strong fundamentals and long-term potential. We empower entrepreneurial teams, invest deeply in people and products, and build enduring companies, not flip them.

Our portfolio spans multiple SaaS verticals serving thousands of customers around the world. We believe in ownership, candor, and unmatched talent density. We operate differently, with a long-term horizon, disciplined strategy, and exceptional people. We're building the next generation of software leadership, and we're just getting started.

Role Overview

We are creating a brand-new role for a Manager of Information Technology to architect, scale, and lead our IT and security foundation across Solen and our portfolio companies.This is a rare opportunity to build from zero, to design systems, processes, and governance that support a fast-growing multi-entity environment.

You will be the owner of our IT strategy and execution for Solen Software Group HQ, 10+ operating companies (and growing). You will establish standards, modernize systems, strengthen security, and ensure every team member, from a new junior hire to a CEO, has the infrastructure and tools to thrive.

This is not a "keep the lights on" IT role. It is a strategic and hands-on leadership position where you will shape the foundation of our technology environment for years to come.

What You'll Do

Build & Lead IT for a Multi-Company Software Group:

  • Device Lifecycle Management: Manage device compliance with tools like Microsoft Intune or similar MDM solutions for patching, compliance, and remote support
  • Compliance, Security & Cybersecurity: Establish conditional access policies, cybersecurity policies, incident response protocols, and security awareness programs
  • Identity and Access Management: Administer and maintain O365/Google Workspace environments, Active Directory, and Entra ID
  • Employee Onboarding/Offboarding: Automate onboarding/offboarding workflows using integrations with HRIS systems and scripting
  • Observability: Monitor system performance, uptime, and security using approved observability tools, while providing KPIs to the leadership team
  • Documentation: Document systems, configurations, and runbooks in a centralized document repository
  • Support: Troubleshoot complex access, network, device, and application issues (Tier 2/3 support)

Required Skills & Qualifications

  • 5+ years leading IT infrastructure, security, and systems in SaaS or tech environments
  • Experience building IT from scratch or transforming environments during rapid growth (bonus: PE/holdco experience)
  • Experience with MDM solutions, identity and access management, endpoint security tools and cybersecurity best practices
  • Networking Fundamentals (DNS, DHCP, VLAN, VPN, Firewalls, IDS/IPS)
  • Strong proficiency in Windows, Entra ID, Active Directory, and PowerShell scripting; working knowledge of macOS administration
  • Familiarity with compliance frameworks (SOC 2, ISO
  • Demonstrated leadership or team-building experience

Preferred Certifications

  • Microsoft Certified: Identity and Access Administrator
  • CompTIA Security+ or equivalent

Location

Our culture is rooted in collaboration, ownership, and velocity, this leader will be a key part of our HQ team.

Why You'll Love It Here

  • Build IT from zero at a high-growth software group
  • Work directly with senior leadership and founders
  • Make decisions quickly, no bureaucracy
  • Be part of a high-talent, high-trust culture
  • Long-term ownership mindset and career runway

This is a career-defining opportunity to shape the IT foundation of a growing portfolio and build something lasting.

Recruitment Disclaimer
Solen Software Group will never request payment, banking information, or other sensitive personal or financial details during any stage of the recruitment process. All official communication will come from a verified email address. Any outreach outside these standards should be disregarded and reported to us through our official channels.

Solen Software Group is a performance-oriented organisation that values career advancement, internal development, and transparent practices. We are an equal opportunity employer and are committed to creating an inclusive, welcoming environment for all team members. We do not discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

Solen-isms:

Pioneering

Pioneering driven by opportunity, using first principles thinking and unbound by tradition or rules.

Mutual Elevation

Committed to growth, elevating teams, developing future leaders, and removing barriers to mastery and joy.

Learn-It-Alls

Learn-it-alls, not know-it-alls, embracing failure as part of growth and progress.

Figure-It-Out-iveness

Embracing challenges, fostering growth, and taking initiative, leaders thrive on hard work and high failure tolerance.

Completionists

We exhibit stick-to-it-iveness. We are Completionists. We adapt. We think long-term. No plan B. We are all in. We burn the boats.

Ownership Mindset

We own the mission. We don't wait to be told. We lead, fix, and build as if it were ours. When problems arise, we run toward them, not away.

Dialectical

We learn through conversation. We ask, listen, question, and evolve — valuing disagreement as a tool for alignment and deeper understanding.

Benchmark to Best

We seek out excellence. We measure ourselves against the best and adapt quickly, always looking for the edge that moves us forward.

Will to win

Leaders relentlessly pursue potential, reject mediocrity, and get what they tolerate.

Candor

We communicate with integrity, transparency, and respect in all conversations.

Band of beavers

We are relentlessly resourceful, industrious semi-aquatic rodents. Our teeth are self-sharpening. As multi-faceted generalists, we terraform

Frugality

Achieving more with less, focusing on quality, long-term value, and company-wide responsibility.


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