Service Technician_Roofing

JOB TITLE: Roofing Service Technician

JOB REPORTS TO: Project Manager

JOB DESCRIPTION:

Completing a variety of tasks, ensuring that quality, timeliness and customer care are of utmost importance. These tasks will include, addressing deficiencies, assisting production teams, performing miscellaneous repair projects in keeping with a production department; all the while maintaining a high level of customer service.

KEY RESPONSIBILITIES:

Ø Complete roofing and siding service tasks

Ø Quickly respond to the urgent needs of Meerkat

Ø Able to recognise and repair roof and exterior deficiencies

Ø Completing challenging work that requires creative thinking and strong resolve

Ø Constructive and detailed evaluations of current issues

Ø Engage with and efficiently complete safety assessments, inspection reports, audits, and database processes

Ø Site deliveries

CUSTOMER CARE:

Ø Ability to schedule and evaluate time commitments accurately, with homeowners and Meerkat management

Ø Take time to walk homeowners through the issues they face and possible solutions

Ø Discretionary ability to know when to offer an answer and when to defer to management

Ø Taking pictures of projects to show process and results – For customers

SKILLS AND EDUCATIONAL REQUIREMENTS:

· Grade 12 or Equivalent

· 3 years of experience in the Roofing/Exteriors industry

· Computer and smart phone experience are essential

· Knowledge of installation techniques (best practice roofing, flashing, soft metal work)

· Ability to work alone as well with others

· Able to self-direct and exhibit a high level of initiative

· Excellent Interpersonal skills, self – motivation and initiative

· Strong organization and conflict management

· Capacity to be flexible and evaluate priorities on short notice

· Excellent driving history, with a current and valid class 5 non-graduated driver's license

· Clean Drivers Abstract

MINIMUM PHYSICAL REQUIREMENTS:

This position is conducted in a field setting, often on active construction sites. Applicant must be able to perform the following:

· Physically fit with the ability to complete demanding tasks related to roofing repairs and other challenging repair tasks

· Walk on uneven terrain

· Comfortable with climbing ladders and working on heights

· Move and carry construction materials and supplies that may weigh in excess of 25 kg

· Overtime as required

· Hazards associated with the trade

· Work outdoors in various elements

Job Types: Full-time, Permanent

Pay: $30.00-$35.00 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• Vision care

Application question(s):

• Do you have a clean drivers abstract?

Experience:

• roofing / Exteriors: 3 years (preferred)

Licence/Certification:

• Class 5 Licence (required)

Work Location: In person