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Customer Success

5 hours ago


Ottawa, Ontario, Canada CareQuilt Full time

Company Description

CareQuilt is a managed marketplace designed to help families navigate the complexities of healthcare, with a focus on in-home senior care. By understanding each family's unique needs, CareQuilt recommends caregivers and supports ongoing care management. Our mission is to deliver compassionate, seamless, and effective solutions to improve the care experience for families.

Role Description

We are seeking a driven and results-oriented professional to join our team as an Account Executive/Sales Lead. This full-time, on-site role is based in Ottawa, ON. The selected candidate will be responsible for generating leads, managing accounts, building strong client relationships, and providing exceptional customer service. Day-to-day responsibilities include identifying and reaching out to potential customers, maintaining client accounts, fostering meaningful interactions, and contributing to sales and business growth targets.

Qualifications

  • Proven experience in Lead Generation and Account Management
  • Strong Communication and Relationship-Building skills
  • Competence in Customer Service and client-focused problem-solving
  • Ability to work collaboratively in an on-site team environment
  • Results-driven mindset with excellent organizational and time management skills
  • Experience in healthcare or related industries is a plus
  • Bachelor's degree in Sales, Marketing, Business Administration, or a related field