Customer Service Representative

1 week ago

Kitchener, Ontario, Canada Farm Boy Inc. Full time
Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience

Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:
  • Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
  • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
  • Keep the work, storage and store areas clean and safe at all times by performing general "housekeeping" as required, including sweeping, mopping and dusting.
  • Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
  • Perform designated opening and closing procedures and offer assistance to other team members as requested.
  • May be requested to undertake other related duties on a periodic basis.
Qualifications
  • Superior customer service, organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.
Work & Sensory Environment:
  • Required to stand for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).
Additional Information

Accommodation is available upon request for applicants and employees with disabilities.

  • Customer Service Representative

    5 days ago

    Kitchener, Ontario, Canada Esta Chocolates Inc. Full time

    Company DescriptionEsta Chocolates Inc. is a family-owned business with a legacy of crafting premium European-style truffles since 1953. Founded by master European Chocolatier Abraham Hacioglu, the company uses the finest ingredients, many sourced from Europe, to ensure exceptional flavor, richness, and quality. With state-of-the-art equipment and an...

  • Customer Service Representative

    2 weeks ago

    Kitchener, Ontario, Canada BMO Full time $34,750 - $44,900

    Application Deadline:12/22/2025Address:875 Highland Road West Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and...

  • Operations Customer Service Representative

    1 week ago

    Kitchener, Ontario, Canada Intelcom Full time

    Ride the next mile with usWhy choose Intelcom and become one of our Operations Customer Service Representative?You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on timeYou'll get to work with a variety of people in-person, by phone and emails wowing them...

  • Customer Service Representative

    2 days ago

    Kitchener, Ontario, Canada Farm Boy Inc. Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that...

  • Customer Service Teammate

    7 days ago

    Kitchener, Ontario, Canada Advance Auto Parts Full time

    Job DescriptionAdvanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers....

  • Patient Service Representative

    2 weeks ago

    Kitchener, Ontario, Canada Intermountain Health Full time US$18 - US$23

    Job Description:The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer...

  • Customer Service

    3 days ago

    Kitchener, Ontario, Canada Driven Brands Inc. Full time

    Company:Driven BrandsDriven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, Auto Glass Now, and CARSTAR. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.Headquartered...

  • Retail Customer Service Coordinator Full Time Marshalls/Homesense

    5 days ago

    Kitchener, Ontario, Canada TJX Canada – Winners, Marshalls, HomeSense Full time

    MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find...

  • Student Life Representative

    4 days ago

    Kitchener, Ontario, Canada Conestoga Students Incorporated Full time

    Position: Student Life Representative Location: Conestoga College – Various Campuses (as assigned; may be eligible to work at other locations or virtually as needed)Reports to: Member Support Associate; or, in their absence, the Member Support Supervisor  Start Date: November 25th, 2025 Time Requirement: 10-15 hours/week; max 20. (some evenings and...

  • Business Development Representative

    2 weeks ago

    Kitchener, Ontario, Canada D2L- Early Talent Full time

    Do you have a keen interest in eLearning? Are you looking to start a career in Sales? Good news You have found the right opportunity to get you started. We are always on the hunt for our next great Business Development Representative at D2LPlease note - this is a hybrid role - working out of our Kitchener office 3 days per week. JOB SUMMARY:The Business...