Student Library Associate

About the position

Location: Niagara Falls, Ontario, Canada

Work arrangement: Part-Time, 6 months Contract (Onsite)

Reports To: University Librarian, Library

Reason for vacancy: Replacement

Expected hiring salary range: $17.60 per hour. *This part-time, term contract student position is open and reserved for current UNF students only.

Primary Purpose:

Under the direction of the Senior Library Assistant, the Student Library Associates work as official representatives of the library and play a pivotal role in supporting UNF students. Student Library Associates provide frontline student support, and work with a high level of responsibility.

Specific Responsibilities:

Library Services Desk

• Assist students with basic research help questions, such as how to use the library website to search for resources, guides, and other information to support their library research
• Provide immediate support on how to use library workstations, and how to use printer
• Refer complex research questions to a librarian, via booking form
• Provide directions to campus areas, such as classrooms, lounges, and student support areas
• Collect and record data (door counts and reference questions) while maintaining confidentiality.
• Maintain the cleanliness of library in general
• Provide reference assistance via LibChat during scheduled shift

Library Tours

• Conduct library tours to visiting students and community members upon request.

Event Support

• Occasionally assist with on-campus library events upon request

Administration & Other

• Collaborate closely with Library colleagues to provide excellent support to students
• Be available for evening and weekend work.
• Perform other tasks as assigned, contributing to the overall success of the Library and UNF.

Position Requirements:

• Enrolled as a student withing the University of Niagara Falls Canada during the entire duration of the contract.
• Preferred that at start date, student has completed at least one school term with UNF.
• Must be available for a minimum of 1 shift per week (minimum 3 hour shift), may consist of opening, mid-day, evening and/or weekend shift(s).
• Students have not worked 2 consecutive student contracts with UNF .
• Must have a cumulative average of 70% or greater.
• Students who are actively participating in a capstone project or internship as part of their academic program are not eligible to work in a student staff role during these periods.
• Experience in a customer service role is required.
• Experience in academic library is considered an asset.

Competencies:

• Excellent oral and written communication skills.
• Demonstration of critical thinking skills.
• Demonstrated ability to work independently and as a member of a team
• Demonstrated reliability and high work ethic
• Ability to follow library processes and practices with high attention to detail

Use of AI Disclosure

University of Niagara Falls Canada (UNF), UNF is committed to a fair and transparent recruitment process. While AI tools assist us in identifying and communicating with candidates, applications are reviewed by our dedicated Talent Acquisition team to ensure a thorough evaluation of all candidates.

We value diversity and strive to create an inclusive environment where all individuals have an equal opportunity to succeed. We comply with all relevant laws and regulations in Ontario and adhere to the highest standards of ethical hiring. We are committed to protecting your personal information and ensuring that all data collected during the recruitment process is handled with the highest level of confidentiality.

Diversity, inclusion and equity

The University of Niagara Falls Canada (UNF) is strongly committed to equity, diversity, and inclusivity within its community and especially invites applications from all qualified candidates. Racialized persons / persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQI+ persons, and others who may contribute to the further diversification of ideas are encouraged to apply.

We recognize that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, UNF will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process, please advise to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measures will be addressed confidentially.

We appreciate all applications received; however, only candidates selected for an interview will be contacted.