Department Supervisor_Produce

Job Summary:

Buy Low Foods Discount is looking for a dynamic, motivated, and experienced individual to lead our Produce Department. The Produce Supervisor is responsible for overseeing all aspects of the department, from maintaining fresh, high-quality products and attractive displays to leading a strong, customer-focused team. This role requires a hands-on leader with a passion for produce, a commitment to excellence, and the ability to drive both sales and team performance.

Key Responsibilities:

• Team Leadership & Development
• Recruit, train, mentor, and schedule department staff to create a knowledgeable and productive team.
• Provide clear direction, delegate tasks effectively, and promote accountability.
• Foster a positive, respectful, and safety-focused team culture.
• Department Operations
• Ensure the department is clean, organized, and fully stocked with fresh, high-quality fruits and vegetables.
• Maintain compelling merchandising and displays in alignment with seasonal trends and corporate standards.
• Monitor and maintain inventory levels, place accurate orders, and coordinate with vendors for timely deliveries.
• Minimize shrink through proper handling, rotation, and storage of product.
• Customer Experience
• Provide outstanding customer service by being approachable, knowledgeable, and responsive.
• Address customer questions, concerns, and feedback in a professional and timely manner.
• Ensure products are accurately labeled, attractively presented, and easily accessible.
• Safety & Compliance
• Promote a culture of safety by ensuring staff follow safe work and food handling practices.
• Ensure compliance with all health, safety, and sanitation standards.
• Collaboration & Leadership
• Work closely with the Store Manager and other Department Managers to support overall store goals and initiatives.
• Actively contribute to store leadership discussions and decision-making.
• Take on key-holding responsibilities when required, including managing the store safe and alarm system.
• Administrative Responsibilities
• Maintain accurate records for inventory, ordering, scheduling, and team performance.
• Track departmental performance and help drive initiatives that support profitability and operational efficiency.

Skills and Qualifications:

• Prior experience in produce operations within a retail or grocery environment.
• Strong leadership and team management skills.
• Solid understanding of produce handling, merchandising, and food safety standards.
• Ability to lead by example and foster a customer-first mindset.
• Proven ability to meet sales and operational goals.
• Excellent interpersonal, communication, and organizational skills.
• Ability to enforce and adhere to company policies and procedures.
• Proficient in English (verbal and written).
• Flexible availability including mornings, evenings, weekends, and holidays.

Work Conditions & Physical Requirements:

• Ability to stand, walk, bend, lift, and move product for extended periods.
• Comfortable lifting up to 50 lbs and working in cold environments (coolers).
• Capable of handling physically demanding, repetitive tasks in a fast-paced setting.

Our Commitment to You:

• Competitive wages based on experience.
• Automatic wage increases based on hours worked.
• Growth opportunities with all new positions posted internally first.
• Company-matched RRSP program.
• Comprehensive benefits package including dental, extended health, vision, life, and disability insurance.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• RRSP match
• Vision care

Work Location: In person