Home Support Supervisor

2 weeks ago

Markham, Ontario, Canada Spectrum Health Care Full time
Company Description

Your happiness and well-being are top priorities at Spectrum  We offer competitive wages, paid sick days, RRSP matching and more

We are hiring Registered Practical Nurses (RPN) as Home Support Supervisors to work with our clients in North York, Toronto. 

The Home Support Supervisor leads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.  

At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.

By joining Spectrum Health Care you will be part of one of Canada's Best Managed companies and a committed member of a team of highly skilled healthcare professionals. 

Job Description

The Home Support Supervisor leads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.

  • Travel to patient's homes in the community 
  • Work collaboratively with multidisciplinary teams in a community setting
  • Assesses patient needs, according to the timeframe established by contractual agreements, formulates the plan of care and assesses progress towards outcomes
  • Responsible for the management of staff, conducting performance appraisals and implementing progressive disciplinary action
  • Gathers, records and analyzes patient and employee feedback and maintains an awareness of key indicators such as caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels, and performance appraisal completion rates
  • Ensures that all patient concerns and complaints are addressed and documented in a timely manner
Qualifications
  • Current registration with the Colleges of Nurses of Ontario (CNO) in good standing 
  • Minimum  three (3) years' experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting
  • Valid driver's license and has access to a reliable vehicle
  • Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
  • Ability to write reports and communicate effectively in writing and verbally.
  • Excellent English verbal and written communication skills (Additional language skills considered an asset)
  • Solid knowledge of the principles, practices, and methods of community nursing and service delivery to Patients as well as program development, implementation, and evaluation 

#TO_hss

Additional Information

Spectrum Health Care is thrilled to be named one of Canada's Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.  

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([email protected]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

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