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Order Entry Clerk

3 weeks ago

London ON NN E, Canada ZTR Control Systems Full time

Join us in Advancing the Environmental Global Impact within the Rail Industry

For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we take ours seriously.

ZTR is headquartered in London, Ontario, and is an onsite position at our headquarters. This position is a 6 month contract.

Responsibilities include but are not limited to:

  • Process customer orders; including screening all orders for accuracy and price discrepancies, sending order confirmation and communicating changes to the customer
  • Process RMAs (Returned Material Authorization)
  • Promptly respond to customer concerns and issues and follow through to resolution
  • Support development of processes and assigned strategic initiatives that improve effectiveness and efficiency of the organization
  • Support activities with the sales team to provide excellent customer service to new existing business

Who you are:

  • 1+ year of experience related to Customer Service or Customer Care
  • A related post-secondary education or equivalent experience
  • Excellent customer service, and business communication skills
  • Strong attention to detail, organizational and problem solving skills
  • Ability to perform under pressure and time constraints
  • Experience with ERP Systems is an asset

Please apply even if you don't qualify for all responsibilities or skills, we still want to hear from you

Why Choose ZTR?

ZTR offers a positive working environment and a group of friendly and talented industry leaders passionate about driving environmental and financial benefits for our clients. We encourage and support employees to find long-term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR.

We are looking for flexible, compassionate and enthusiastic individuals who thrive in a fast-paced working environment, and who are looking for long-term, meaningful employment in a career that makes a real difference.

At ZTR, we continuously promote a healthy balance between work, fun and family. This is a place where employees make a difference in our company and within our customers' organizations. You will have the ability to direct your career path at ZTR as we are rapidly growing with numerous opportunities for professional growth and development.

ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Human Resources. We will address information received regarding the accommodation needs of applicants in confidence.