Field Technician II

Job Summary:

We are seeking a highly skilled Field Technician II to join our team. This role involves installing, maintaining, troubleshooting, and repairing cabling, fiber optics, access control systems, CCTV, antennas, point-of-sale (POS) systems, and digital displays. The ideal candidate will have hands-on experience with structured cabling, low-voltage systems, networking, and field service work, ensuring top-tier performance and reliability of mission-critical systems.

Key Responsibilities:

· General Duties:

o Perform installation, maintenance, and repairs on field equipment, systems, and infrastructure.

o Diagnose technical issues and provide effective solutions onsite or remotely.

o Conduct routine inspections and preventive maintenance to minimize downtime.

o Work with senior technicians and engineers to improve service efficiency.

o Document all service activities, including diagnostics, repairs, and parts used.

o Maintain compliance with safety regulations and company policies.

o Provide technical support and training to clients or team members as needed.

o Document all service activities, including diagnostics, repairs, and parts used.

o Maintain compliance with safety regulations and company policies.

o Provide technical support and training to clients or team members as needed.

o Travel to different field locations as required.

· Cabling & Fiber Optics:

o Travel to different field locations as required.

o Install, terminate, and test copper (Cat5e, Cat6, Cat6a) and fiber optic cables.

o Perform structured cabling installations for data, voice, and video networks.

o Troubleshoot and repair connectivity issues, ensuring minimal downtime.

o Conduct fiber splicing, testing (OTDR, light source, and power meter), and documentation.

o Follow industry standards (TIA/EIA, BICSI) and ensure compliance with safety regulations.

· Access Control Systems:

o Install, configure, and maintain electronic door access systems, keypads, and card readers.

o Run cabling for access control systems and integrate with security networks.

o Diagnose and repair access control system failures or malfunctions.

o Work with security teams to enhance building and perimeter security.

· CCTV & Surveillance Systems:

o Install and configure IP and analog CCTV cameras, NVRs, and DVRs.

o Perform system integrations, remote access setup, and networking configurations.

o Troubleshoot and repair surveillance system issues, ensuring high uptime.

o Conduct periodic maintenance, software updates, and camera adjustments.

· Antennas & Wireless Systems:

o Install and align antennas for wireless communication, including Wi-Fi and radio systems.

o Conduct RF testing and signal strength analysis to optimize performance.

o Maintain and troubleshoot antenna systems for interference or hardware failures.

· Point-of-Sale (POS) Systems:

o Install and configure POS hardware, including terminals, printers, and scanners.

o Perform software updates, network connectivity checks, and troubleshooting.

o Ensure seamless integration with inventory and payment processing systems.

o Provide user training and support for POS system operations.

· Digital Displays & Signage:

o Install and configure digital displays, LED screens, and interactive kiosks.

o Troubleshoot and repair display hardware, software, and network connections.

o Ensure proper content playback, resolution settings, and system functionality.

o Work with content management systems (CMS) for remote updates and scheduling.

Qualifications & Skills:

• Diploma or certification in Electronics, Electrical Engineering, Telecommunications, IT, or a related field.

• BICSI, FOA, or manufacturer-specific certifications (e.g., Panduit, Corning, Bosch, HID) are highly desirable.

• Valid Fall Protection, WHMIS, and Occupational Health & Safety certifications are an asset.

• 2-5 years of experience in low-voltage field service work, including cabling, fiber optics, access control, CCTV, antennas, POS, and digital signage.

• Hands-on experience with testing and troubleshooting tools such as OTDR, TDR, multimeters, and signal analyzers

• Strong knowledge of networking fundamentals, including TCP/IP, VLANs, PoE, and wireless communication protocols

• Proficiency in structured cabling, fiber splicing, and low-voltage system installations.

• Experience working with hand tools, power tools, and specialized testing equipment.

• Ability to read blueprints, schematics, and wiring diagrams.

• Familiarity with industry standards like EIA/TIA, IEEE, NEC, and NFPA.

• Basic programming and troubleshooting of CCTV, access control, and POS software.

• Valid driver's license and ability to travel within the province or country as needed.

• Strong problem-solving skills and attention to detail.

• Ability to lift and carry up to 50 lbs and work in confined spaces or at heights.

• Excellent customer service skills and ability to work independently or in a team.

• Ability to use hand tools and diagnostic equipment.

• Strong troubleshooting skills in electrical, mechanical, or IT systems.

• Proficiency with diagnostic tools and software.

• Knowledge of networking, hardware, and field communication systems (if applicable).

• Valid driver's license with a clean driving record.

Benefits:

· Competitive salary and hourly wages.

· Comprehensive health, dental, and vision benefits.

· Pension plan or RRSP matching program.

· Paid vacation, statutory holidays, and sick leave.

· Professional development and training opportunities.

· Company vehicle or travel reimbursement (if applicable).

Why Join Us?

At TeraLinks Consulting Inc, we value teamwork, innovation, and customer satisfaction. As a Field Technician I, you'll have the opportunity to grow your technical skills, work with a supportive team, and contribute to cutting-edge solutions in the industry.

How to Apply:

Interested candidates should submit their resume and cover letter to

Join our team and help us drive excellence in field operations

Job Types: Full-time, Permanent

Pay: $30.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Work Location: In person