Software Engineer II

The AI Services team is a newly created team committed to setting the direction, architecture, and technology stack in our new AI platform. We are looking to build services that our suite of Versaterm products can leverage and incorporate. This is an exciting time to join our growing team as it evolves with the needs of the business and the pace of the AI landscape. Initial services will consist of transcription from audio/video, translation, and other related services involving leveraging the best of AI, LLMs, and agentic services.

The Role

As a Software Engineer II, you will be responsible for designing, developing, and maintaining software applications, working on both backend and frontend systems, and contributing to the overall growth and innovation of our public safety product offerings. You will collaborate with cross-functional teams to deliver high-quality solutions while continuously improving your technical expertise.

What You'll Do

• Design, implement, test, and maintain high-quality software solutions that align with business needs and project requirements.
• Work closely with product owners, designers, and other engineers to understand product requirements and translate them into effective technical solutions.
• Ensure code quality by writing clean, efficient, and well-documented code. Perform unit testing, integration testing, and code reviews.
• Troubleshoot and resolve software defects, productions issues, and technical problems.
• Contribute to the design and architecture of software applications, ensuring scalability, reliability, and performance.
• Stay up to date with company standards, technologies, and best practices, and apply them to improve the development process and product functionality.
• Provide guidance and support to junior engineers, reviewing code and offering constructive feedback to foster team growth.
• Participate in the team's development process, including sprint planning, standups, and retrospectives. Communicate effectively with team members and stakeholders.
• Performs other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.

What You'll Bring

• Degree in Computer Science, Engineering, or a related field, or equivalent industry experience and training.
• 2-5 years of professional experience in software development.
• Proficiency in programming languages such as C#, Python, JavaScript, or similar.
• Experience with front-end technologies (HTML, CSS, JavaScript) and back-end frameworks , etc.).
• Experience with relational and/or NoSQL databases such as PostgreSQL, MongoDB, or similar.
• Experience with Git and other version control systems.
• Familiarity with unit testing and integration testing frameworks.
• Strong analytical and debugging skills with a focus on problem-solving and solution delivery.
• Familiarity with agile development practices, including Scrum or Kanban.
• Excellent communication and collaboration skills, with the ability to work in a team-oriented environment.

Impress Us With

• Experience with cloud services like AWS or Azure.
• Familiarity with CI/CD pipelines (Jenkins, AzureDevOps, etc..), Docker, Kubernetes, or other DevOps tools.
• Experience designing or working with API's, API based architecture, and API Management tools.
• Knowledge of additional programming languages (e.g., Delphi, Java) or frameworks (e.g., WPF, WinForms).
• Familiarity with AI tooling in development workflows.

This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally, candidates must comply with the FBI's Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information, please visit Public Services and Procurement Canada for Reliability clearance details and the FBI's CJIS Security Policy Resource Center for CJIS requirements