Housekeeper

About the Company
We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.

About This Job

You'll professionally clean and maintain a portfolio of vacation rental properties, performing thorough cleaning including sweeping, vacuuming, mopping, dusting, and moving furniture to ensure every surface sparkles. Your role involves creating welcoming environments by handling laundry, restocking amenities, maintaining hot tubs (training provided), and identifying any maintenance needs or damages. This position is perfect for someone who takes pride in attention to detail and wants to directly impact guests' vacation experiences by delivering pristine, comfortable homes.

Compensation

• $21 CAD / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• More benefits and company perks information below.

Essential Job Functions

• Professionally clean and maintain a portfolio of vacation rental properties using cleaning procedures and products in conformance with prescribed company standards.
• Sweeping, vacuuming, mopping, dusting, and washing all surfaces. 
• Move all reasonably portable furniture in rooms to clean under and behind.
• Assist with laundry and linen as needed.
• Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for.
• Identify and note any damages or needed repairs to homes. Create maintenance tickets as necessary.
• Collect and remove trash and debris. 
• Meet and maintain required Housekeeping metrics.
• Attend all mandatory individual and team meetings.
• Replenish consumable items such as soaps and paper products.
• Maintain hot tubs as needed; no experience necessary - we offer on-site training.
• Other duties as assigned because every day is different in hospitality

Skills + Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Prior housekeeping experience is a bonus but not required - we can train
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We're in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region market dependent. 
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Benefits + Perks 

• Extended Medical and Dental
• Registered Retirement Savings Plan - company match
• Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts
• All the equipment you'll need to be successful
• Great colleagues and culture, monthly socials

Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.  Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening, country dependent.