CloudOps Engineer

About Us:

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at

Job Description:

As a Cloud Operations Engineer at insightsoftware, you will have the following responsibilities:

• Work with emerging cloud technologies, taking advantage of a growing set of cloud services to assist the business in running critically important applications, and contribute to our mission of bringing genetics to mainstream medicine for billions of people.
• Build and modernize a distributed, fault-tolerant, reliable, and reproducible cloud infrastructure according to best-practices by working with Terraform,Azure, AWS, Kubernetes, and other cloud-native tools, while striving to automate yourself out of a job.
• With a customer service approach, act as domain specialist and provide mentorship to and partner with multi-functional teams around all aspects of the cloud, including but not limited to: systems architecture, networking, security, identity and access management (IAM), data retention, backups / disaster recovery, and secrets management.
• Provide PR review and architectural design guidance for developer-contributed Terraform PRs in our centralized Terraform monorepo.
• Respond to tickets in our service desk to provide operational assistance for customer requests, with the goal of removing toil and streamlining the process with automation, allowing the team to focus on more project work and fewer request-based tasks.
• Assist in integrating cloud environments and systems from mergers and acquisitions from other AWS accounts or other public clouds.
• Act as a point of escalation for the other members of the team, providing assistance and training where necessary.
• Participate in an on-call rotation and perform additional duties, as assigned.

Qualifications

• Typically have 6+ years of relevant work experience or any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
• Have strong written and verbal communication skills in English
• Have an extensive understanding of AWS applications and principles
• Are experts in Terraform, performing complex operations like writing and overhauling modules, combining states, and understanding the complexities of Terraform and other HashiCorp tools like Vault and Consul
• Have experience with Docker and container orchestration tools like Kubernetes, AWS ECS, and Rancher
• Have worked with various software supply chain systems like Jenkins, GitHub Actions, and TravisCI
• Are passionate lifelong learners, always pushing themselves, their teammates, and their systems to be the best they can be
• Have proven analytical, conceptual, and problem-solving skills with a track record in gathering, detailing, and surpassing business requirements
  Have a deep understanding of at least one programming language

Additional Information

All your information will be kept confidential according to EEO guidelines.

Learn more about our high-energy, high-performance global team: Work With Us

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Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.