Service Technician Field

United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other's abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

• Competitive wages and annual employee bonus and incentives as applicable to certain positions.
• Family-friendly benefits package.
• Company matching group retirement savings plan.
• Paid vacation and sick time.
• Fleet vehicles and travel allowances.
• Support for relocations.
• Employee perks and discounts.
• Trades apprenticeships.
• Support for growth, training and education.
• Progressive flexible work arrangements as applicable to certain positions.
• Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.
• Sustainable employment and growth.

Join Our Team as a Service Technician Field at Epiroc

Your Mission:

The Field Technician participates in the inspection, testing, diagnosis, and repair of heavy-duty mining equipment by using critical thinking skills, strategies and by applying fundamental knowledge of heavy-duty equipment operations, components and their interrelationships while working with safety as a top priority.

Field Technicians also engage in the development and application of strengthening and maintaining customer relationships and satisfaction.

Responsibilities:

• Perform equipment service, troubleshooting and repairs.
• Work on surface and underground Epiroc equipment.
• Conduct machine audits/inspections as required.
• Read and interpret electrical and hydraulic schematics.
• Develop and maintain a positive customer experience.
• Daily time entry and technical reporting as required.
• Daily shift reports.
• Participate in company training opportunities.
• Work within and promote a supportive and innovative team culture.
• Work includes travel to multiple sites and flexible hours including some weekend work.
• Some travel out of province may be required.
• Actively participate in continuous improvement initiatives.
• Perform other relevant tasks and duties as assigned by the manager.

Your profile:

• Minimum two to three (2-3) years of related experience within the mining industry.
• Heavy Duty Equipment Technician certificate/Licence.
• Possess a valid vehicle driver's licence.
• Resourceful with demonstrated troubleshooting and problem-solving skills
• Self-motivated and driven to achieve customer satisfaction targets.
• Demonstrated ability to be flexible and adaptable in exercising judgment in a changing environment and to manage competing priorities.
• Strong attention to detail.
• Organizational and time management skills.
• Excellent communication skills both verbal and written.
• Good computer-based skills (i.e., emails, service reports.).
• Willingness to travel and to go on site.
• Fluent in both English and French would be an asset.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more