Applications Engineer

Applications Engineer — Additive Manufacturing

Location: Vancouver, BC (On-site)

Employment Type: Full-Time

Experience Level: Entry to Mid-Level

Department: Sales & Applications Engineering

About Forge Labs

Forge Labs is a leading digital manufacturing company specializing in industrial-grade 3D printing, CNC machining, and laser cutting. We help engineers, designers, and manufacturers bring products to life faster — from prototype to production — using advanced manufacturing technologies.

We're growing our team and are looking for a technically skilled Applications Engineer to join our sales and customer success group. This position bridges engineering expertise and customer engagement — helping clients choose the right manufacturing process, optimize their CAD designs, and ensure a seamless experience from quote to delivery.

Role Overview

The Applications Engineer supports our Additive Manufacturing and CNC sales team by providing technical expertise, application consulting, and customer-facing support. You'll be the technical voice during pre-sales discussions, guiding customers to the best solutions for their needs, while also helping improve internal processes, training materials, and technical content.

This is a hands-on role at the intersection of engineering, customer service, and business development — ideal for a mechanical engineer who enjoys both design and communication.

Key Responsibilities

• Support the 3D Printing / Additive Manufacturing sales team with technical knowledge, process recommendations, and application consulting.
• Review customer CAD files for manufacturability and assist in optimizing designs for 3D printing, CNC machining, and laser cutting.
• Conduct product demonstrations, training sessions, and plant tours as part of the pre-sales process.
• Collaborate with internal teams (Sales, Operations, Customer Success) to ensure smooth project handoffs and outstanding customer outcomes.
• Provide post-sale support to resolve quality, process, and engineering issues.
• Maintain up-to-date knowledge of additive manufacturing technologies, materials, and industry trends.
• Develop and maintain training materials for new hires, service updates, and product launches.
• Create technical content (articles, videos, presentations) that highlights Forge Labs' capabilities and thought leadership.
• Participate in trade shows, customer meetings, and industry events to represent Forge Labs as a technical expert.

Qualifications

Required:

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or equivalent experience.
• Strong understanding of additive manufacturing (3D printing) processes and materials
• Proficiency in SOLIDWORKS, Fusion 360, or equivalent 3D CAD tools.
• Excellent written and verbal communication skills; ability to explain complex concepts clearly.
• Strong troubleshooting and problem-solving skills.
• Confident presenting to groups, both in-person and virtually.
• Independent, proactive, and organized — able to manage multiple customer interactions at once.

Preferred:

• Hands on experience with industrial 3D printing equipment like SLS, MJF, DMLS technologies
• Experience with CNC machining or laser cutting processes.
• Prior experience in technical sales, applications engineering, or manufacturing support.
• Understanding of Design for Manufacturability (DFM) principles.
• Familiarity with additive manufacturing software (e.g., Materialise Magics, Netfabb, GrabCAD Print).

What You'll Gain

• Deep exposure to advanced manufacturing technologies across industries.
• Opportunities to grow into senior technical, sales, or operations roles.
• A supportive, hands-on team environment that values initiative and learning.
• Competitive compensation, benefits, and professional development support.

How to Apply

If you're passionate about manufacturing, engineering, and helping customers succeed — we'd love to meet you.

Please submit your resume and a brief cover letter describing your experience with 3D printing or manufacturing processes.

Job Type: Full-time

Pay: $68,000.00-$80,000.00 per year

Application question(s):

• Are you located in the Lower Mainland?

Education:

• Bachelor's Degree (required)

Experience:

• Manufacturing: 1 year (required)

Work Location: In person