Chatime Team Lead

2 weeks ago

Markham ON LR M, Canada Chatime Markville Mall Full time

We're Hiring Become a Team Lead at Chatime Markville Mall

Love bubble tea? Passionate about leading a team and creating great customer experiences? Join us at Chatime Markville Mall as a Team Lead and help guide our Tearistas while keeping the store running smoothly

What You'll Love:

  • A fun, energetic, and supportive work environment
  • Hands-on leadership training and growth opportunities
  • Flexible scheduling to fit your lifestyle
  • Staff discounts and perks
  • A chance to build your management skills in a fast-paced setting

Your Key Responsibilities:

  • Lead and support Tearistas during daily operations
  • Deliver excellent customer service and resolve customer concerns
  • Oversee drink quality, order preparation, and workflow efficiency
  • Train new team members and reinforce company standards
  • Operate POS systems and manage cash handling procedures
  • Maintain a clean, organized, and positive store environment
  • Assist with inventory checks, restocking, and opening/closing duties
  • Foster teamwork and keep the good vibes flowing

What We're Looking For:

  • Enthusiasm for bubble tea and customer experiences
  • Strong leadership, communication, and problem-solving skills
  • Ability to stay calm and organized in a fast-paced environment
  • Previous experience in food/beverage or customer service (leadership experience is a plus)
  • Flexible availability (mornings, evenings, weekends, holidays)
  • Must be a high school graduate or equivalent

Nice to Have:

  • Food Handler Certification
  • First Aid Certification
  • Prior supervisory experience

Location:

5000 Highway 7 East, Markham, ON, L3R 4M9

Ready to Lead the Fun?

Send us your resume and availability. Only shortlisted candidates will be contacted.

Job Types: Full-time, Part-time, Permanent

Benefits:

  • Company events
  • Discounted or free drinks/food
  • Flexible schedule
  • On-site parking
  • Store discount

Job Types: Full-time, Permanent

Pay: $17.60-$19.00 per hour

Expected hours: 30 – 44 per week

Benefits:

  • Company events
  • Discounted or free food
  • On-site parking
  • Store discount

Ability to commute/relocate:

  • Markham, ON L3R 4M9: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Team Management: 1 year (required)
  • Customer Service: 1 year (required)

Licence/Certification:

  • Food Handler Certification (required)

Willingness to travel:

  • 25% (preferred)

Work Location: In person

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