Manager, Financial Aid Administration

18 hours ago


Toronto, Ontario, Canada University of Toronto Full time $93,592 - $109,190

Date Posted: 01/27/2026
Req ID: 46751
Faculty/Division: Vice Provost Strategic Enrolment Mngmt
Department: University Registrar's Office
Campus: St. George (Downtown Toronto)

Description:

About us:

The Financial Aid unit in the University Registrar's Office at the University of Toronto manages the University's administration of government financial aid programs, including the Ontario Student Assistance Program (OSAP), as well as the awarding of funds for the University of Toronto Advanced Planning for Students (UTAPS) program, and other major financial aid programs and awards.

Position Summary:

The Manager, Financial Aid Administration is an experienced student financial aid professional that manages the University's administration of the Ontario Student Assistance Program (OSAP). Under the direction of the Associate Director, Financial Aid, the incumbent will be responsible for:

  • Developing strategies and procedures consistent with the University's goals – and, where appropriate, government's requirements - for the administration and awarding of OSAP;
  • Analyzing and interpreting policy relating to financial aid & OSAP;
  • Providing advice and support to University administrators with respect to OSAP;
  • Developing and delivering training and formal workshops for staff on up-to-date OSAP policies, procedures and processes;
  • Ensuring all communication relating to OSAP available to University students is up-to-date and relevant to the specific audience;
  • Giving presentations and seminars related to OSAP to various audiences, including students, their parents and student services staff;
  • Managing a staff complement of approximately three (3) permanent and six (6) seasonal casual reports.

Qualifications Required:

Education:

  • A Bachelor's degree, or an equivalent combination of education and experience.

Experience:

  • A minimum of four (4) years of progressive experience in financial aid, with demonstrated managerial skills in a unionized environment;
  • Extensive and comprehensive experience and knowledge of financial aid programs, especially OSAP.

Skills:

  • Knowledge of finance/financial management and data management;
  • Strong knowledge of University of Toronto programs requirements and of the overall university structure;
  • Superior written and oral communication skills;
  • Project management experience; 
  • Experience in public speaking;
  • Ability to handle matters of a sensitive and confidential nature;
  • Excellent interpersonal skills with the ability to communicate effectively and develop good working relationships;
  • High degree of computer literacy, including word-processing, spreadsheets, and data management programs;
  • Familiarity with ROSI and AMS systems an asset;
  • emonstrated accuracy and attention to detail; 
  • Sound judgement and the ability to exercise tact and discretion;
  • Demonstrated ability to work both independently and within a team setting and to exercise a high degree of flexibility;
  • Excellent organizational, analytical and problem-solving skills;
  • Demonstrated leadership ability.

Note: This is an approximately 1-year term position.

Closing Date: 02/10/2026, 11:59PM ET
Employee Group: Salaried
Personnel Subarea:PM
Appointment Type: Budget - Term; This is an approximately 1-year term position. 
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 3 -- Hiring Zone: $93,592 - $109,190 -- Broadband Salary Range: $93,592 - $155,985
Job Category: Administrative / Managerial



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