Automotive Claims Support

1 week ago

Montreal, Quebec, Canada Vlaunchu Full time US$55,000 - US$65,000 per year

Job Category: Insurance Job Type: Full Time Job Location: AtlantaCA-Montreal-QCGAGreenvilleSC Job Salary: $ $65000 Job Title – Automotive Claims Support   Location – Atlanta, GA ( or ) Greenville, SC ( or ) CA-Montreal-QC Salary Range: $55,000.00 – $65,000 Job Overview: This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer issues. The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizing available resources and meet schedule expectations informing management of any changes.Automotive Service Industry Experience (Required: 3+ Years)Experience as a Service Advisor, Parts Advisor, or Automotive Technician.Need Auto claims experience with mechanical/technical expertise in vehicle repairs and service contracts.The role requires assessing warranty-related issues and knowledge of automotive diagnostics and repairs. Job Responsibilities:Handles claims related calls per work schedule performing within defined metricsManages the car inspection when claim is over a certain amount or fraudFollows proper claims procedures as outlined in training and feedback provided by QA or SupervisorMaster understanding of clients, agents, and contract terms and conditionsNotify Supervisor of any claims in which possible fraud is suspectedParticipates in all training as required to perform the duties of the role Job Requirements:High School Diploma or equivalent 3 years of experience within Automotive Service Industry > Required (Technician/Mechanic, Service Advisors, Parts Advisor)Must possess strong Automotive Technical and Mechanical knowledge Must be able to successfully pass a background check Company Benefits:Auxiliary Medical, Prescription, Dental, and Vision InsuranceRegistered Retirement Savings PlanLong-Term Disability InsuranceLife InsurancePet InsurancePaid Holidays and Paid Time OffEmployee Referral ProgramEmployee Assistance ProgramWellness ProgramsPaid Community Service OpportunitiesTuition Reimbursement ProgramOngoing Training & Personal Development

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