Business Analyst

Cayenta and Opportunity Overview:

Cayenta is involved in some of the most challenging and interesting projects in the information technology industry and we're always looking for talented, highly motivated individuals who seek the same. One of our most important decisions is the next person we invite to join our team. As a Cayenta employee, you will be consistently challenged to deliver your best, and you will be fairly compensated for your efforts. Because we provide our customers with the best technologies and services in the industry, you will constantly develop new skills, learn new products, and be involved in activities that are highly valued in the marketplace. Most of all, any potential employee must be willing and able to represent our core operating principle, which simply states: "We value our customers as partners, therefore their success and satisfaction, as well as our own, depends on delivering excellence in everything we do."

Cayenta is a wholly-owned subsidiary of Harris Computer Systems.

Harris Computer Systems has been providing complete Customer Information System (CIS) and Financial Management solutions exclusively to public and municipal utilities for over 27 years. Our track record speaks for itself.  We are an experienced, solid company with proven solutions that are presently in use by over 1,500 customers across North America. We are the number one provider of powerful Financial and CIS solutions because of our specialized understanding of the electric, water, and gas utility industry and our commitment to customer relationships.

Our implementation team has an exciting opportunity for driven individuals, and we're looking for a BI Business Analyst who is passionate about providing segregated IT transformation for our clients. It is mission-critical for the BI Business Analyst to evolve into a conduit between BI, and our clients, working cross-functionally to become a product expert and a client process advisor.

The BI Business Analyst role is project-driven and will support clients with the development of BI solutions for a wide array of Cayenta's products.

This remote role welcomes candidates anywhere in Canada and the US. Up to 25% travel to a mixture of Burnaby, BC, and customer sites across North America is required. A valid passport/visa is necessary for travel.

What your impact will be:

• Analyze current requirements, design, and implement new and improved business processes

• Improve and implement Business Intelligence infrastructure requirements

• Facilitate communication with clients

• Manage and work on multiple projects with multiple teams and stakeholders

• Create portal statistics to meet client's requirements

• Provide clients with training on Cayenta's BI solutions

• May perform other tasks as assigned

What we are looking for:

• Problem-solving, critical thinking, and analytical skills. Must be able to analyze information to make independent decisions quickly and effectively

• Excellent oral and written communication skills

• Entrepreneurial Spirit, with a willingness to 'roll up sleeves' and work at all levels of a client organization

• Experience working with both business and IT groups

• Ability to work in a team environment

• Experience with relational databases, BI Platforms (Business Objects, COGNOS, TM1, etc) OLAP, and Data Warehousing preferred

• Experience working in MS SQL and Oracle including SQL knowledge

• Must be able to successfully manage and complete multiple tasks within deadlines

• Self-motivated, passionate, empathetic, approachable

• Bachelor's Degree in Business, Finance, Business Technology Management, or Management Information Systems preferred

What would make you stand out:

• Experience within the Utility Industry

Key Relationships:

• Reporting to: Director, Professional Services

• Works Closely with: Operations Group, Key Clients, and BI

• Job Type: Full-time

Salary: competitive and commensurate with experience, salary expected between $60,000.00 CAD - $70,000.00 CAD

What we can offer:

• 3 weeks' vacation and 5 personal days

• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment

• Employee stock ownership and RRSP/401k matching programs

• Lifestyle rewards

• Remote work and more

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.

About Cayenta:

Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success.

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