Current jobs related to Bilingual Senior Contracting Administrator - Toronto, Ontario - Foresters Financial

  • Bilingual Executive Assistant

    5 days ago

    Toronto, Ontario, Canada Staffworks L T D Full time

    Job DescriptionBilingual Executive Assistant Location: Hybrid – 3 days per week onsite (Yorkville, Toronto)Salary: $40 – $45 per hourTerm: Contract (6 months)This is an exsiting vacancyAbout the RoleOur client is looking to hire an experiences Bilingual Executive Asssistant. The Bilingual Executive Assistant provides high-level, confidential...

  • Privacy and Security Compliance Analyst

    5 days ago

    Toronto, Ontario, Canada SPRINT Senior Care Full time

    About SPRINT Senior Care:We began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay safe, connected, and live...

  • Receptionist - Bilingual (English/French)

    7 days ago

    Toronto, Ontario, Canada Ontario Ministry of Children, Community and Social Services Full time

    Back to search resultsApply By: Wednesday, December 17, :59 pm ESTReceptionist - Bilingual (English/French)Job ID:236198Posting status:OpenOrganization:Ministry of Children, Community and Social ServicesDivision:Deputy Minister's OfficeCity:TorontoPosition(s) language:Bilingual English/FrenchJob term:1 Temporary assignment/contract up to 12 months with the...

  • Contract Specialist

    7 days ago

    Toronto, Ontario, Canada mthree Recruiting Portal Full time

    Want to work at a multinational investment bank? Join mthree as a Contract Specialist (Procurement) and fast-track your career by working with one of our global investment banking clients. You'll be at the forefront of integrating data platforms, managing systems, and delivering impactful solutions. What you'll do: This role involves the evaluation,...

  • Specialist, Contracting

    5 days ago

    Toronto, Ontario, Canada Foresters Financial Full time

    Career OpportunityRole TitleSpecialist, Contracting & Compensation (12-month contract)Purpose of roleSupporting Insurance Operations, the Specialist, Contracting & Compensation takes lead on departmental reconciliations, identifying and investigating issues, recommending solutions, testing and supporting implementations. Provides coordination and support for...

  • Administrative Director

    7 days ago

    Toronto, Ontario, Canada Inside Higher Ed Full time

    Date Posted:09/26/2025Req ID:45305Faculty/Division:Faculty of Arts & ScienceDepartment:Technoscience Research UnitCampus:St. George (Downtown Toronto)DescriptionThe Technoscience Research Unit (TRU), founded in 2007 at the University of Toronto, is an Indigenous-led home for critical and creative research on the politics of technoscience. The TRU draws...

  • Administrative Assistant

    5 days ago

    Toronto, Ontario, Canada Canada's National Ballet School Full time

    Are you passionate about dance and looking to make a meaningful impact in a vibrant and collaborative environment? Canada's National Ballet School (NBS) is excited to invite applications for the full-time, permanent position of Administrative Assistant. This is a fantastic opportunity to become part of a dynamic team that supports the transformative power of...

  • Senior Commercial Manager

    2 weeks ago

    Toronto, Ontario, Canada Systra Full time

    SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing...

  • Senior Sales Manager

    1 week ago

    Toronto, Ontario, Canada Arabelle Solutions Full time

    At Arabelle Solutions, we're proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come.  You'll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow's world.We believe a supportive culture is key to reach common goals. Diversity...

  • Senior Financial Analyst Contract

    2 weeks ago

    Toronto, Ontario, Canada Spin Master International Full time

    Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application. Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of...

Bilingual Senior Contracting Administrator

1 hour ago

Toronto, Ontario, Canada Foresters Financial Full time
Career OpportunityRole TitleBilingual Senior Contracting AdministratorPurpose of roleThe Bilingual Senior Contracting Administrator is accountable for ensuring that producer/advisor and up-line hierarchy management in all distribution channels are contracted and licensed promptly, as per established guidelines and service levels, in accordance with provincial and state laws. To provide customer service at established service levels to the various distribution channels by accurately answering questions and/or resolving contracting and licensing inquiries. The Bilingual Senior Contracting Administrator is required to provide service in both French and English, written and oral communications.Job DescriptionKey Responsibilities
  • Respond to and ensure efficient & accurate resolution to daily telephone and email inquiries pertaining to contracting and licensing issues, meeting established service level standards
  • Research and investigate issues, recommend solutions, test and support implementation. Subject matter expert responsible for key projects, business analysis, and enhancement oversight
  • Handle escalation resolution with minimal or no supervision
  • Train and coach team members, maintain procedural documents, make and implement recommendations for process improvements, with appropriate authorizations and in accordance with applicable laws, regulations, and Foresters policies
  • Daily and ad hoc reporting for management, internal, and external customers including but not limited to Quality Review, production and SLA metrics, and producer status reports
  • Assisting in production work efforts on Contracting team
  • Administration of contracting and licensing for all distribution channels, ensuring that all producers and up-line management are properly contracted, licensed, and appointed, where applicable with state and/or provincial insurance departments
  • Maintenance of producer contracts
  • Provide customer service support through our dedicated phone queues. Phone queue coverage is required on a schedule and rotational basis
  • Additional duties as required to support any contracting and licensing related activities
Key Qualifications
  • Education (minimum required): Post secondary diploma in a related field or equivalent experience
  • Experience (minimum required): Knowledge of life insurance industry, producer/advisor and up-line contracting and licensing for both Canada and the US is an asset
  • Knowledge of PMACS and PMACS web portal or other Contracting & Compensation Administration systems is an asset
  • Experience with Microsoft CRM and Amazon Connect is an asset
  • Knowledge of SQL an asset
  • Minimum 3-5 years in the financial services industry
  • Advanced written and verbal communication skills to effectively communicate with internal and external customers and resolve escalations/complex inquiries
  • Self-starter with demonstrated ability to respond to constantly changing needs/schedules and to prioritize own work and work of others in a fast-paced environment
  • Results driven with strong ability to multi-task under pressure and time constraints to meet various deadlines while maintaining keen attention to detail
  • Decisive with good judgment/decision-making skills to act effectively in resolving contracting & licensing issues
  • Requires highly developed and creative problem solving, analytical, organizational and time management skills
  • Ability to recognize and address discrepancies, anomalies, inconsistencies and long-term implications of decisions and actions
  • Knowledge of producer/advisor and up-line contracting and ability to interpret and apply federal/state/provincial legislations and regulations
  • Ability to learn quickly and leverage new technologies
  • Strong team building and good interpersonal skills
  • Accurate keyboarding skills with good working knowledge of Microsoft Office Suite
  • Ability to work within the hours of Insurance Operations (8:00am – 8:00pm)
  • Must be willing to work extended hours, evenings, and weekends during peak periods as required to meet SLA's
  • LOMA designation is an asset
  • Fluency in French is required 

Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.