YMCA Wellness Coach

Be the Spark that ignites the potential in people At our YMCA, we believe in the power of people. Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to everything they do. They are the spark that ignites potential in others—helping individuals grow, thrive, and truly belong.

When people feel connected and supported, communities become stronger, more resilient, and full of life. That's the impact of people-powered change. Together, we create welcoming spaces where everyone is valued, differences are celebrated, and possibilities are endless. Be the spark. Shine bright. Help others shine too.

About the Role:

The YMCA of Northern Alberta is looking for a Wellness Coach to deliver high quality customer service in the Fitness Centre area. The Wellness Coach will provide active supervision of the Fitness Centre and its patrons, deliver Y Thrive coaching appointments, perform regular cleaning duties and equipment maintenance and role model customer service excellence at all times.

The YMCA of Northern Alberta strives to integrate our values of diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve.

With this role, there is the additional opportunity to perform one-on-one and group personal training sessions for patrons provided that an approved personal training certification is held by the candidate.

Responsibilities:

• Circulate and supervise activities in the Fitness Centre to ensure all members have a safe and enjoyable workout, monitor member behavior in accordance with the Health & Safety Policy, Child Protection Policy and Staff Abuse policy, act on issues that may arise to guarantee a positive experience for those in the Centre.
• Perform regular cleaning of fitness equipment and complete minor equipment maintenance as required.
• Perform Fitness Centre Orientations as required, Y Thrive coaching appointments, and check-ins, answer member questions and provide accurate information.
• Always offer high quality customer service when working with members, engage with members, develop positive relationships and offer support. Work with them to help them reach their fitness goals.
• Build and maintain a positive relationship with volunteers and colleagues at all levels of the organization.
• Support the branch by acting as Duty Manager or Experience Leader when required.

Qualifications:

• Post-secondary education in a related field (physical education, personal training or exercise science) is considered an asset.
• Certified Personal Trainer (YMCA Personal Trainer, CSEP – CPT, CanFitPro Personal Training Specialist, ISSA Personal Trainer) is considered an asset.
• Previous experience in a customer service role is preferred.
• Intermediate First Aid and CPR Level C is required.
• Able to obtain a Police Information Check with Vulnerable Sector Search.

Why work for the YMCA?

The YMCA of Northern Alberta is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees and volunteers reach their full potential and are recognized as a great place to work and volunteer. We offer meaningful opportunities to make a difference in the lives of individuals and the health of our communities.

Joining the Y means contributing to over 100 years of providing opportunities for people to shine Our Y serves tens of thousands of people each year through programs and services like health and fitness, licensed child care, day camps, mental health, employment and immigrant services, education and training, and services for youth, families and seniors.

Our Commitment to Equity, Diversity, and Inclusion: Inclusion has power, and we take strides to create a diverse, inclusive workplace where everyone can belong. Diverse teams unleash new ideas, and employees thrive in a culture that recognizes and appreciates the unique perspectives and backgrounds of others. Through our differences in how we think and act we can form innovative and effective teams and deliver organizational success.

If we can make the recruitment process more accessible for you, please let us know when we reach out about an opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Prior to your first day and every three years thereafter, a Vulnerable Police Records Check is required.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.