Beverage Floor Supervisor

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Beverage Floor Supervisor

The Beverage Floor Supervisor is responsible for the oversight and execution of beverage service operations across assigned bar locations within the venue. This role provides frontline leadership to bartenders, barbacks, and support staff while ensuring operational readiness, product availability, service standards, and compliance with alcohol service regulations. The Beverage Floor Supervisor acts as the primary point of contact during events for beverage service execution, inventory control, staff performance, and issue resolution, ensuring a safe, efficient, and fan-focused experience in a high-volume, fast-paced environment.

Compensation

Hourly Wage: $24.00

Vacancy Status

This posting is for a new vacancy.

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services through our white-label approach.

Our network spans more than 450 venues worldwide, hosting 20,000 events and welcoming 165 million guests annually. Our expertise includes feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events.

The Legends Global culture is built on respect, ambitious thinking, collaboration, and bold action. We are committed to an inclusive environment where team members can be authentic, make an impact, and grow their careers.

Winning is an everyday mindset at Legends Global. We succeed together as one unified team.

The RoleDuties & Responsibilities

• Supervise day-of-event beverage operations across multiple bar locations within assigned zones
• Lead, direct, and support bartenders and barbacks to ensure timely, efficient, and compliant beverage service
• Assign positions, conduct pre-shift briefings, and ensure staff are prepared with product knowledge and service expectations
• Oversee bar setup, breakdown, and cleanliness standards before, during, and after events
• Monitor alcohol service to ensure compliance with Smart Serve requirements and venue alcohol policies
• Address service issues, fan concerns, and operational challenges in real time using approved service recovery practices
• Ensure accurate handling, storage, rotation, and replenishment of beverage inventory and supplies
• Coordinate with Warehouse, Beverage Management, and Operations teams regarding product needs and shortages
• Monitor POS usage, cashless payment processes, and adherence to PCI compliance requirements
• Enforce food safety, health & safety, and workplace conduct standards at all times
• Observe employee performance and provide coaching, direction, and corrective feedback as required
• Document and escalate incidents, safety concerns, or policy violations in accordance with company procedures
• Support training and onboarding of new beverage team members, including barbacks transitioning into bartending roles
• Perform additional duties as assigned to support overall venue operations

Skills & Abilities

• Strong working knowledge of beverage service operations, bar workflows, and alcohol service regulations
• Ability to lead, motivate, and manage teams in a fast-paced, high-pressure environment
• Solid understanding of inventory control, product handling, and stock rotation practices
• Effective communication and conflict-resolution skills with both staff and fans
• Strong organizational skills with the ability to manage multiple locations simultaneously
• Ability to make sound, real-time operational decisions during peak service periods
• Working knowledge of POS systems and cashless payment environments
• Understanding of food safety, health & safety, and workplace compliance requirements
• Professional demeanor with a strong focus on service standards and operational accountability
• Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules

Knowledge, Skills, & Experience

• High school diploma or equivalent required
• Post-secondary education in Hospitality, Food & Beverage, or a related field considered an asset
• Minimum 1–2 years of supervisory or lead experience in a high-volume bar, restaurant, or event-based environment
• Previous experience overseeing bar or beverage operations strongly preferred
• Experience working in large venues, stadiums, arenas, or event-driven operations is an asset
• Valid Smart Serve certification (or ability to obtain prior to first shift)

Physical Demands

• Ability to stand and walk for extended periods throughout the duration of events
• Ability to lift, push, pull, or carry items up to approximately 50 lbs, including beverage cases and kegs
• Frequent bending, reaching, and navigating tight or crowded workspaces
• Ability to work in loud, busy, and dynamic event environments
• Ability to respond quickly to operational issues and move between multiple bar locations as needed

The essential responsibilities of this position are outlined above and may be adjusted due to operational requirements or reasonable accommodation. This description does not limit management's right to assign other duties.

Hiring Process Disclosure

Legends Global may use automated or artificial-intelligence-based tools to support aspects of the candidate screening or selection process.

Legends Global is an Equal Opportunity Employer and is committed to employment equity. We encourage applications from Women, Indigenous Peoples, Persons with Disabilities, Members of Visible Minorities, and Veterans. We are dedicated to fostering an inclusive and accessible workplace in accordance with applicable human rights legislation.

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