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Solution Architect

2 weeks ago

Remote, Canada Tidal Commerce Full time

About Tidal Commerce Inc.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.

  • Recognized as a Shopify Plus partner.
  • Expertise in headless and composable technologies.
  • Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
  • Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
  • Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

About the role:

The Solution Architect will play a critical role in designing and delivering comprehensive e-commerce solutions for our clients. This role requires a deep understanding of e-commerce platforms, digital technologies, and architecture frameworks. The ideal candidate will have a proven track record of leading technical teams and delivering complex projects on time and within budget.

What you'll do:

  • End-to-End Solution Design and Architecture:

  • Design and implement scalable, secure, and high-performing e-commerce architectures using platforms like Shopify, Magento, Commercetools, VTEX, or similar.

  • Create architectural blueprints and technical specifications tailored to complex e-commerce ecosystems.
  • Architect and implement ERP and middleware integrations within complex enterprise environments.
  • Deliver solution architectures that align technology decisions with the client's strategic objectives and deliver measurable impact on customer experience.

  • Project Leadership: -

  • Own end-to-end technical execution for eCommerce initiatives, leading cross-functional teams of developers, engineers, and architects to deliver high-quality solutions.

  • Drive disciplined project execution managing milestones and ensuring delivery within scope, timeline and budget.
  • Act as the escalation point for technical decisions and guide teams in applying best practices in integration, scalability, and performance optimization.

  • Stakeholder Management:

  • Partner with clients to align eCommerce technology solutions with strategic business goals and long-term growth objectives.

  • Communicate complex architectural strategies clearly to both technical and business stakeholders, securing alignment and confidence at every stage.
  • Collaborate closely with internal leadership, product owners, and delivery teams to ensure cohesive execution and effective prioritization across technology initiatives.

  • Technology Leadership and Innovation:

  • Anticipate and leverage emerging eCommerce technologies and trends to strengthen solution design and delivery.

  • Advise clients and internal teams on platform strategy and innovation opportunities across ecosystems like Shopify, Commercetools, Magento 2, Fluent Commerce, SAP Hybris, Zuora, Big Commerce and WooCommerce.
  • Implement eCommerce development best practices with a focus on security, performance, and scalability.

Qualifications:

  • Bachelor's or master's degree in computer science, Information Technology, or a related field.
  • Minimum of 7 years of experience in solution architecture, with a strong focus on e-commerce solutions.
  • Hands-on experience of at least 3 years with enterprise e-commerce complex structures.
  • Experience with Commercetools, Shopify, Magento, Salesforce, or similar engines; multi-faceted e-commerce understanding.
  • Successfully led the implementation of at least three B2B or B2C e-commerce solutions.
  • Strong front-end experience with frameworks like , , , or similar.
  • Proficiency with modern web technologies (e.g., JavaScript, HTML, CSS, RESTful APIs) relevant to e-commerce solutions.
  • Experience with cloud platforms (AWS, Azure, Google Cloud) and familiarity with integrating e-commerce platforms with ERP, PIM, and payment gateways.
  • Strong understanding of integrations across multiple modules, including payment, order management, middleware, and third-party services.
  • Excellent communication, problem-solving, and team leadership skills.
  • Ability to work effectively in a fast-paced, rapidly evolving e-commerce environment.

Preferred Qualifications:

  • Certification in relevant e-commerce platforms or cloud technologies.
  • Knowledge of DevOps practices and CI/CD pipelines.
  • Understanding of SEO, web analytics, and digital marketing principles.

What We Offer:

  • Competitive salary, performance-based bonus, and benefits package.
  • Opportunity to work with a talented and passionate team.
  • Continuous learning and professional development opportunities.
  • Collaborative and innovative work environment.
  • Flexible work arrangements.