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user support technician
2 weeks ago
- Education:
- Expérience:
- Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Work conditions and physical capabilities
- Fast-paced environment
- Repetitive tasks
- Personal suitability
- Client focus
- Organized
- Ability to multitask
- Screening questions
- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Are you willing to relocate for this position?
- Employment terms options
- Evening
- Experience
- 1 year to less than 2 years
- Employment terms options
- Shift
- Morning
- On call
- Day
- Weekend
- Other benefits
- On-site amenities
- On-site housing options
- Parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 35 hours per week