Sales Consultant

Titanium Ford is one of the Lower Mainland's premier Ford dealerships, serving customers across Surrey and beyond with excellence and expertise.  We thrive in a diverse, fast-paced market and are proud of our reputation for integrity and top-tier customer service.

Our team brings energy, professionalism, and a forward-thinking approach to everything we do.   If you're looking to grow your career in one of BC's most dynamic regions, Titanium Ford offers opportunity, stability, and a workplace that rewards results.

Role Summary:
The Sales Consultant is responsible for guiding customers through the vehicle purchase process, from initial greeting to final delivery. This role requires a customer-first mindset, strong communication skills, and the ability to build trust while providing expert product knowledge. The ideal candidate thrives in a fast-paced environment, enjoys working with people, and is motivated to achieve sales goals while delivering an outstanding customer experience

Key Responsibilities:

• Customer Engagement:
  Welcome customers to the dealership, listen attentively to their needs, and create a positive, stress-free buying experience.

• Lead Generation:
  Proactively generate leads through networking, referrals, and community engagement activities.

• Product Knowledge:
  Maintain a strong understanding of the vehicles we offer, including features, pricing, incentives, and promotions.

• Sales Process:
  Guide customers through the sales process, including test drives, trade-in evaluations, and presenting financing or leasing options in collaboration with the Finance & Insurance team.

• Relationship Building:
  Develop and maintain lasting relationships with customers to encourage repeat business and referrals.

• Goal Achievement:
  Consistently meet and exceed sales targets, performance metrics, and customer satisfaction expectations.

• Team Collaboration:
  Work closely with the sales team, service, and finance departments to ensure a seamless and professional customer experience.

• Other Duties:
  Perform additional responsibilities relevant to the position as assigned.

Qualifications & Requirements:

• High school diploma or equivalent; post-secondary education in business, marketing, or a related field is an asset.

• Previous experience in sales, customer service, or the automotive industry preferred (training provided for the right candidate).

• Valid driver's license with a clean driving record.

• Strong communication and interpersonal skills with a customer-first approach.

• Proven ability to build rapport, establish trust, and deliver exceptional service.

• Results-driven with a high level of initiative and motivation.

• Ability to work flexible hours, including evenings and weekends.

• Comfortable with technology, including CRM systems, Microsoft Office, and digital sales tools.

If you believe you'd be a great fit for this role and our team, we'd love to hear from you Please submit your resume for consideration. We sincerely thank all applicants for their interest — however, only those selected for an interview will be contacted.

We are proud to be an
equal opportunity employer
committed to creating a workplace that is welcoming, inclusive, and respectful. All employment decisions — including recruitment, hiring, training, promotion, and compensation — are made without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

We believe
diversity and inclusion make our team stronger
, and we're dedicated to fostering an environment where every employee feels valued, supported, and empowered to succeed.

If you require an accommodation during the selection process, please let us know. We will work with you to ensure your needs are met in accordance with applicable laws.