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Senior Software Engineer

2 weeks ago

VancouverRemote BC, Canada emergiTEL Full time $120,000 - $180,000 per year
Job Description:

We seek a skilled and versatile Manager, Agent Technology & Engineering, to lead and elevate our engineering teams across multiple projects and platforms that enable contact center agents. The ideal candidate will possess a strong blend of technical expertise, leadership skills, and strategic thinking to drive innovation and excellence within our engineering discipline.

Responsibilities:
  • Serve as a player-coach to develop and maintain high-performance, secure, and scalable full-stack applications using cutting-edge technologies that enable other development teams.
  • Lead the design and implementation of software solutions, adhering to best practices and coding standards.
  • Collaborate with product managers and other stakeholders to understand requirements and translate them into technical specifications.
  • Ensure the quality and reliability of the software through effective testing methodologies, including unit testing and automated testing platforms.
  • Lead the release process for our main web application, including coordination and testing in multiple environments.
  • Contribute to the growth of the engineering team by actively participating in the hiring process, conducting interviews, and providing valuable input.
  • You'll embody a growth mindset and apply it in your leadership style.
  • You'll mentor others to help grow their technical and interpersonal skills.
 

Qualifications:
  • 9+ years of software engineering experience
  • 2+ years of engineering leadership experience, including leading teams and developing individuals in their career
  • Extensive experience in full-stack web development, including proficiency in JavaScript, , and the MEAN stack
  • You're excited to work with a diverse team made up of various backgrounds and skill sets, with experience managing global teams
  • You have a desire to contribute sound recommendations and influence technical product decisions
  • You're comfortable making decisions for your team, considering all points of view, with minimal oversight
  • Familiarity with CI/CD pipelines and experience with tools for continuous integration and deployment
  • Knowledge of software testing methodologies, including unit testing and automated testing platforms.
  • Ability to prioritize team engagement, retention, and satisfaction while identifying growth opportunities and fostering a culture of continuous improvement.