Operational Standards Manager

3 days ago


Saint John New Brunswick EJ C Canada Tim Hortons Full time

Responsibilities

Administrate duties, drafting emails & correspondence, filing forms & completing reports

Perform regular corporate standard audits for several locations

Inspect and monitor health & safety standards and legislation

Perform injury investigations & retrain/review safety procedures to prevent future injuries

Create action plans & keep management up to date with reports and goals

Provide additional support to the Management team

Help create & improve Team Member incentive programs for staff engagement & motivation

Running daily errands, picking up supplies & office equipment, as needed

Willing to learn new skills to support Vice President & Management Team

Post content on Social Media platforms to help drive traffic and customer interest

Ability to organize and plan onsite & off-site events

Other duties as required

Qualifications

Ability to work flexible hours

Must have valid driver license & own transportation

Maintain a professional attitude & confidentiality regarding business communications

Strong computer & technical skills

Exceptional oral & written communication skills

Experience writing & editing a variety of communication products

Excellent interpersonal skills & sound judgement

Must be a team player, have a positive attitude and be able to work independently or in a Team

Self motivated, goal setting skills & able to work with little or no supervision

An excellent multi-tasker with organization skills and a strong attention to detail

Completed course in event planning, marketing, or communications would be an asset



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