Barista - Second

7 days ago

Ottawa, Ontario, Canada Bridgehead Full time

This position is for Bridgehead's Second location at Second Avenue, 750 Bank St, Ottawa, ON K1S 2H7

Who We AreWe're not just brewing specialty coffee, we're brewing change. Bridgehead is a Fairtrade and organic coffee company that's been roasting locally and connecting communities for over 20 years. Our recent brand refresh celebrates a new chapter, one that feels bolder, more vibrant, and true to who we've always been, a team that cares deeply about people, the planet, and a great cup of coffee.

Why Join Our TeamWe're not just about brewing great coffee, we're about brewing better futures. If you're someone who loves collaboration, creativity, and good conversation over great coffee, you'll fit right in. Whether you're a coffee enthusiast or just starting your journey, there's a place for you here to grow, learn, and make a difference.

Bridgehead Barista: Join our Exceptional Team.At the center of our success are our extraordinary coffeehouse teams. Bridgehead team members care. They care about our customers, each other, our community, and the environment.

We are currently seeking a Barista who will be responsible for crafting exceptional coffee and providing warm, genuine hospitality that creates a memorable experience for every guest. Our Baristas are at the heart of what we do, coffee enthusiasts, storytellers, and community builders who bring people together over great coffee. We're looking for someone who embodies kindness, professionalism, and curiosity; someone who thrives in a fast-paced environment and takes pride in every interaction and every cup served.

What You'll Do

  • Create warm, authentic customer experiences that go above and beyond expectations
  • Prepare and serve high-quality coffee and food products to Bridgehead's standards
  • Share our story, from our farmer relationships to our commitment to sustainability
  • Maintain a clean, organized, and welcoming store environment
  • Communicate effectively with your team and contribute to a positive, collaborative workplace
  • Model Bridgehead's values of sustainability, fair trade, and community service
  • Support your team's success through professionalism, reliability, and care
  • Celebrate small wins and take pride in each successful shift

What We're Looking For

  • Work hard. Be kind. Have fun.
  • Empathy and genuine hospitality toward customers and teammates
  • Ability to stay focused and positive during busy periods
  • A consistent record of punctuality, attendance, and teamwork
  • Comfort with multitasking in a fast-paced environment
  • Curiosity and a desire to learn and grow, personally and professionally
  • A commitment to health, safety, and quality
  • Experience in customer service is an asset, and previous coffeehouse or food service experience is preferred but not required, we're happy to train the right person who brings enthusiasm and heart.

Physical Requirements

  • Ability to stand, walk, bend, twist, and lift up to 30 kg during an 8-hour shift
  • Frequent use of espresso machines, POS systems, and coffee equipment
  • Clear verbal communication and attention to detail
  • Ability to distinguish and describe flavours and aromas accurately

Our Commitment to InclusionBridgehead is an Equal Opportunity Employer committed to building and fostering an environment where everyone feels included, valued, and heard. We strive to be inclusive, diverse, and representative of the communities we serve.We encourage applications from individuals with disabilities, Indigenous peoples, racialized individuals, people from gender and sexually diverse communities, and those with intersectional identities. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process by contacting your recruiter directly.No recruitment agencies, please.

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