Billing Specialist

4 days ago


Kitchener, Ontario, Canada Reworld Waste Full time $60,000 - $120,000 per year

Who we are

For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision

Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.

Our Business

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

Our Value

Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world's largest organizations to reimagine waste management for a smarter, more sustainable world.

All that we're missing is you.  Apply today

About the role

Billing Specialist

Position Overview:

As the Billing Specialist, you will be a key player in the Accounting Department, overseeing all aspects of complex and non-standard client billing. This position requires a proactive, analytical, and detail-oriented professional who can manage billing operations with speed, precision, and a focus on continuous improvement.

You will be responsible for ensuring a timely turnaround on all client service billing based on plant submission of billing tickets. You will work both independently and in collaboration with teams across Customer Service, Operations, and Laboratory departments. Your expertise in analyzing data, identifying billing discrepancies, and implementing process improvements will directly contribute to the efficiency and accuracy of our financial operations.

Key Responsibilities:

  • Project Analysis & Feasibility:
    Collaborate with Customer Service and Sales teams on new client onboarding and project feasibility, ensuring billing parameters are aligned with service offerings.
  • Non-Standard Pricing Coordination:
    Work closely with chemists and cross-functional teams to validate and maintain consistency in billing for customized pricing structures or non-standard conditions.
  • Financial Reporting & Accruals:
    Prepare and submit detailed monthly accrual reports for open billing tickets that have not yet been invoiced, ensuring all outstanding charges are accurately captured and accounted for in the financial period. This process includes reviewing unbilled items, assessing their status, and coordinating with relevant departments to confirm the timing of invoicing, ultimately supporting accurate month-end financial reporting.
  • Billing Adjustments & Validation:
    Review and correct post-invoice weigh adjustments to ensure billing accuracy and compliance.
  • Data Analysis & Costing:
    Analyze client-specific data—including driver activity, product usage, and service results—to inform accurate invoicing and costing metrics.
  • System Utilization:
    Utilize automated logging tools and supporting documentation to streamline invoicing workflows and track cost metrics effectively.
  • Issue Resolution & Follow-Up:
    Investigate and resolve delayed billing items or on-hold invoices to ensure timely processing in line with plant submission timelines.
  • Exception & Accrual Reporting:
    Maintain exception reports for management visibility and prepare accurate end-of-month sales accruals for submission to Finance.
  • Filing & Document Management:
    Responsible for organizing and maintaining accurate records, including scanning Bills of Lading (BOLs)filing invoices, and other shipping documents as needed. Ensure all documents are properly stored and easily accessible for auditing or reference.
  • Cross-Functional Communication:
    Foster strong collaboration across teams to ensure timely and accurate billing processes.
  • Stakeholder Support:
    Provide operational support and reporting to the Administrative and Operations Directors.
  • Receivables Collaboration:
    Participate in accounts receivable calls related to the allocated site invoicing, offering expertise to resolve client inquiries.

Requirements:

  • Experience: 2–5 years in client billing or accounts receivable
  • Education: Degree, diploma, or certificate in business administration or related field.
  • Skills:
    • Strong ability to work independently and learn quickly
    • Strong computer literacy, Microsoft Excel and Word are required
    • Knowledge FileMaker Pro is an asset but not required
  • Other Qualities: High aptitude, ability to learn quickly, reliable and detail-oriented

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Our DEI Commitment

Reworld is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), protected veteran status, or any other characteristic protected by law.  

If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to and clicking on the 'Contact Us' button. Under Inquires, select 'Careers' in the Interest field, fill out all required fields including your message.  In the message section, please note this is a 'Job Application Accommodation Request'.

Attention Staffing Agencies & Search Firms

Reworld may sometimes selectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role) has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.



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