Contract Administrator, Co-op

As a Contract Administrator, Co-op, you can expect to support and work collaboratively with a team of about 30 colleagues on clearing functional mailboxes ensuring all requests are logged and added to worklists.   You will be ensuring that all requests for Funding and Documentation are either picked up by our Robotic Automation Processing or handled manually.

Find out more here about how you can unleash your full potential at DLL

Day to day 

• Ensure all email queues are cleared every ten minutes. 
• Update and record all incoming requests for documentation and funding in our front-end systems so members are seen on worklist and deals are date and time stamped when received. 
• Create Files in the system for all requests along with spreadsheet tracking when required. 
• Ensure all inquiries are directed to the appropriate department if not for Contract Administration.
• Responsible for alerting team leaders or managers if SLA's are not being met. 
• Assist with file preparation for imaging.
• Assist from time to time with PPSA registrations and search requests 
• Accountable for achieving daily, weekly, and monthly KPI's and SLA's 
• Develop and maintain a positive consultative relationship with customers, and co-workers in support of the overall sales effort.
• As part of the Contract Administration team the Contract Specialist will also be called upon from time to complete other administration responsibilities to ensure effective workload for the entire team

"We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow."
    
Essentials

• Ability to work from home remotely/independently and in a virtual team environment and in-person/in-office (approx. 2-3x per week)
•  Ability to work in a very fast-paced environment
• Ability to stay focused 
• Customer service skills including the ability to interact with end use customers, vendors and dealers and members from all levels of the organization
•  Excellent verbal and written communication skills
• Ability to identify exceptions and manage resolution 
• Capable of driving growth capacity by continuously looking for better ways to improve processes
• Ability to enter data accurately and efficiently
• Must be enrolled in a post-secondary education co-op program.
• Bilingual (French/ English) is an asset

What you will gain

• Participation in the Learning and Development Program while you complete your placement
• Access to e-learning and skill development courses
• Regional and global networking opportunities with members 
• Exposure to a global vendor finance company with Great Place to Work certifications in 16 countries

Choose wellbeing

DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

•    Connection – Build meaningful connections with other DLL members

•    Health – Manage mental, emotional and physical health

•    Finance – Provide learning opportunities to help members achieve personal financial health

•    Lifestyle – Maintain balance between work and life priorities
There are things that matter to our members and the wellbeing of our members matters to DLL.

Settling In

At DLL, we are many things. We are team members, family members, and community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.
Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know

Desired Primary Work Location: Burlington, ON

Applicable Pay Range

$ $23.00 per hour 

• Deadline for application: January 16, 2026 (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website: 
• #LI-AK1
• For more information, please contact our Talent acquisition partner April Kim via 

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

 DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.