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Consultant, Vendor Management

4 hours ago

Toronto, Ontario, Canada CIBC Full time

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a Consultant, Simplii Vendor Management, you will act as the point of contact for Simplii engagements and manage the performance of key vendors and manage our cards portfolio. You will lead risk assessments for new and changes to existing supplier contracts, participate in client meetings, and monitor product and service performance. Additionally, with the support of the procurement team, you will negotiate contracts with vendors and provide recommendations to Senior Management and Executives on vendor arrangements and costs.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

  • Vendor & Stakeholder Management: Evaluate new and existing vendors who can help us realize the full potential — trading off between efficacy, user experience, and cost.
  • Strategic Initiatives: Working with Product Managers to develop long term strategies with our vendors, with a high focus on customer service and partnering for shared success.
  • Partner Performance: Manage and optimize the performance of assigned partners. Act as a key point of contact for partner relationships. Ensure regular partner business review meetings are occurring with the appropriate parties, as required by the service agreement or as directed.
  • Partner Governance: Ensure vendor governance activities are completed as required for assigned vendors to ensure adherence to contractual terms and CIBC policies (e.g. provide policy updates to vendors, obtain attestations from vendors, ensure change management procedures are followed). Maintain documentation demonstrating adherence for audit purposes.
  • Partner Enhancements: Develop an expert understanding of the assigned partner services/processes/costs/capabilities in order to support, analyze and manage change initiatives and issues resolution affecting the assigned partners. Partner with the vendors and internal stakeholders across CIBC to continuously launch, optimize, and scale services.
  • Contract Management: Support business needs on the developments and execution on new contracts with existing or newly-onboarded vendors. Manage business reviews that are triggered by partner contract events to determine any actions that may be necessary to ensure the contract supports the current business needs. Complete any analysis of partner performance, cost and services for contracts and provide change requirements to the Manager, Contract Services as required to ensure contracts reflect current business requirements. Facilitate discussions among CIBC stakeholders with the partner to reach an agreement on the business terms of any contract updates and new contracts.
  • Analytical - Understand and interpret complex information, identify patterns and trends in new or strategic areas, and develop recommendations, often with minimal direction to respond to urgent business priorities.

Who you are

  • You are an experienced, confident, and well-rounded professional. You can leverage data analytical and strategy development skills to support, present and sell your ideas.
  • You can demonstrate 3-5 years' experience working with vendor management/procurement/contract administration or related experience.
  • You are a leader who can take an idea right through to implementation as you collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class experience
  • You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • Relationship management skills to effectively deal with individuals at all levels of the organization and convey factual and/or conceptual information requiring detailed explanation and interpretation
  • You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your decision-making skills and ability to communicate detailed information in an impactful way.
  • You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
  • You are digitally savvy. You have experience working with delivery methodologies such as PMP, Prince2, Agile, Scrum or Lean 6Sigma or other relevant methodologies.
  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.
  • Values matter to you. You bring your real self to work, and you live our values – trust, teamwork, and accountability.
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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

  • Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

Mailbox.careers-
- CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
- We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Communication, Data Insights, Decision Making, Facilitation, Identifying Opportunities, Personal Initiative, Professional Presentation, Strategic Initiative