Registration Agent

POSITION TITLE: Registration Agent

DEPARTMENT: Registry

CLASSIFICATION: MGO-05

SALARY RANGE: Starting at $57,222.00 Per Annum

POSITION TYPE: Full-time, Permanent

LOCATION: Ile-a-la-Crosse (NR2 & NR3)

ACCOUNTABLE TO: Regional Manager and Registrar

Brief Overview:

The Métis Nation–Saskatchewan is seeking a strong team player committed to quality service to carry out objectives of the Registry and to provide a range of service as Registration Agents. This full-time positions report to the MN-S Registry's Regional Manager. The focus of these positions will be mainly on administration duties, customer service, and data entry. The Registration Agents will work onsite in a secure location within the Metis Nation–Saskatchewan Registry Department.
Key Responsibilities:

• Act as first point of contact for prospective Métis Nation citizenship applicants by guiding and supporting them through the application process.
• Ensure that the prospective applicant has a clear understanding of the criteria required to apply, based on the bylaws and the MN-S Constitutional definition of Métis.
• Ability to maintain confidentiality and work with appropriate judgement, discretion, and adherence to policy.
• Ensure that all activities are conducted in accordance with established policies and standardized processes.
• Complete the application intake process
• Travel for mobile intake sessions which will include overnight travel.
• Any other duties and responsibilities as directed by the Registrar.
• Uphold and abide by MN-S and MN-S Registry policies and procedures and guidelines as established and implemented.
• Other duties as assigned.

Qualifications

• Post secondary education in office administration or related field.
• A minimum 2 year's experience in an office environment assisting clients.
• Or a combination of relative experience and education will be considered an asset.
• Must be able to understand Michif, Cree, and Dene language.

Knowledge and skills:

• Excellent oral and written communication skills.
• Ability to act with tact and discretion and maintain confidentiality of clientele.
• Ability to work methodically, accurately and neatly under pressure with shifting deadlines.
• Possess strong organizational and interpersonal skills.
• The ability to work as part of a team or independently.
• Experience using MSOffice Suite, Adobe, Zoom, and basic office equipment.
• Trustworthy and reliable.

Additional Information:

• Must hold a Valid Saskatchewan driver's license, have access reliable transportation, and a clean driving abstract.
• Must undergo and produce a clean a Criminal Record Check with the Vulnerable Sector.
• Please submit your application by January 2, 2026 by 11:59PM.

Only candidates selected for an interview will be contacted.

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