Bilingual (French-English) Junior Analyst

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction:
Robertson is seeking a skilled Bilingual (French-English)
Junior Analyst
to join our client

Contract Period:
3 months potential to extend or convert

Pay Rate:
Starting From $20 per hour

Location
:  Montréal, QC

Location Type:
Hybrid 2 days in office per week

Business Hours:
 Monday to Friday – Flexible between 8am to 5.30pm (8 hr workday)

Job Responsibilities:
 

• Provides advice and guidance to assigned business/group on implementation of solutions
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders
• Communicates with internal business partners and external customers to respond to standard and non-standard inquiries
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting
• Monitors and tracks performance, and addresses any issues
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
• Executes work to deliver timely, accurate, and efficient service
• Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager
• May function as a problem-solving resource for more junior staff
• Provides input and analysis into and participates in the planning, testing and implementation of continuous improvement projects as required
• Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements (SLAs) are met
• Checks and reconciles information and documentation to ensure accuracy and completeness
• Analyzes data and information to provide insights and recommendations
• Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner
• Deals with clients directly to resolve issues and/or escalates as required
• Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives
• Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations
• Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives
• Understands the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained
• Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes
• Supports the development of tools and delivery of training focused on delivering business results
• Focus may be on a business/group
• Thinks creatively and proposes new solutions
• Exercises judgment to identify, diagnose, and solve problems within given rules
• Works mostly independently
• Broader work or accountabilities may be assigned as needed

Experience & Qualification Requirements:
 

• New graduates
• Bilingual French/English, fluent English is an absolute must
• Flexibility, willing to learn
• Prioritization skills
• Verbal/written communication skills
• Collaboration/team skills
• Influence skills
• MS Office experience
• Customer service experience
• Risk and regulatory experience

****ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS****

***We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team. ***

How to Apply:
If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.