Director, Quantitative

Our client is an award winning, globally recognized, pharma/healthcare focuses, primary market research company.

JOB SUMMARY

The role of the Director — QUANTITATIVE is to provide strategic leadership across all aspects of quantitative market research projects, including project set up, questionnaire development, fieldwork management, debrief writing, and client presentation through to project close. The Director works to identify profoundly rich and deep human behavioural insights either purely from quantitative research results or combined with other sources (such as qualitative or desk research) to drive strategic solutions. Directors must be comfortable working in an entrepreneurial fast paced environment and able to clearly verbalize their point of view, as well as like working in a team environment.

CORE COMPETENCIES REQUIRED

Accountability

• Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines for work and strives to meet the company's standard of best work. Demonstrates reliability and integrity daily.

Strategic Thinking

• Analyzes, synthesizes, and interprets information gathered from a variety of sources to elevate thinking and to ensure successful client results.

Leadership

• Maintains a professional and positive manner even under changing or uncertain conditions. Works well with a wide range of individuals to lead projects and provide support, coaching, encouragement, and direction to more junior staff.

Organizational Awareness

• Shows commitment to the company vision and strategic goals by acting in accordance with organizational expectations and through having a solid understanding of the internal environment/culture. Uses knowledge of any existing procedures to solve issues and accomplish goals.

Teamwork

• Works positively and effectively with others to reach a common goal. Participates actively in group activities and collaboration fostering a team environment.

ESSENTIAL SKILLS REQUIRED

Communication & Presentation Skills

• Expresses and transmits information with consistency, clarity, and confidence

• Ability to communicate with ease both in written and verbal form

• Demonstrates active listening techniques in order to effectively understand, interpret outcomes, and formulate next steps

• Is keenly aware of the audience in a meeting, and calibrates tone and content to connect with the participants

• Understands implications of the content, and the way in which content is presented

• Delivers prepared presentations to clients, presents ideas in a compelling way and answers straightforward questions

Project Management

• Effectively runs multiple projects within timelines

• Ability to prioritize work flow to meet project deliverables

• Leads projects

• Acts as day-to-day primary point of contact with clients

• Ability to lead client project kick off meetings

• Accountable for keeping project tracker up to date and approve invoices if acting as project lead

Client Management

• Understands and manages client expectations and ensures they are met through execution and deliverables

• Proactively manages client needs without client or Senior Management prompting

• Actively problem solves to overcome challenges and develops win/win solutions for client and company

• Ensures timely communication with clients

• Builds client relationships that instil confidence and trust

Questionnaire Development

• Ability to deconstruct a client need into the required knowledge areas to pursue and develop client-ready questionnaires

• Translated qualification criteria into a clear and focused Screener section

• If needed, integrates analytical techniques appropriately

• Is able to explain questionnaire set-up and flow to client

• Pre-identifies potential risks for adverse event reporting within the questionnaire

Fieldwork Management

Collaborates with external vendors to:

• Ensure the programming of the survey is accurate by testing the link

• Monitor soft launch, and checks soft launch data for quality and accuracy

• Monitor full field launch by analyzing the qualification rate of respondents. If screener bottlenecks are identified, builds recommendations for screener adjustments and negotiates them with the client

• Monitor adverse events, and if needed reports them to the client by using their processes

Data Analysis and Synthesis

Collaborates with external vendors to:

• Develop an Analysis Plan based on key strategic variables in the questionnaire approved by VP, Quantitative and/or client

• Run partial Data Tables during fieldwork

• Finalize Data Tables by integrated open-ended coding

• Build Advanced Analytics deliverables

• Build data slide shells, and populate with final data

Debrief Writing

• Manages the debrief writing process, including brainstorm meetings, in a timely manner

• Leverages Strategic Oversight (SO) as required

• Visualizes concepts or insights in an impactful way

• Contributes to elevating all debriefs with strategic thought

• Ability to work independently with templated debriefs

Business Development

• With internal briefing and direction, contributes to the development of proposals (including costing)

• Ability to speak with clients about HB approaches at a general level

• Can identify organic business opportunities

SPECIFIC ROLE REQUIREMENTS

EDUCATION Minimum bachelor's degree in life or applied sciences, business, or marketing

EXPERIENCE Proven experience (7+ years) in QUANTITATIVE market research, with a focus on the pharmaceutical industry.

TECHNICAL SKILLS Medium to Advanced proficiency in Microsoft Excel, Outlook, Power Point, and Word

TRAVEL REQUIREMENTS
• Valid passport

• Must be eligible to work in Canada and/or the US

• Travel may be required for project work, e.g., client presentations

LANGUAGES
• Fluent in written and verbal English

• Fluency in a secondary language is an asset – particularly French

LOGISTIC REQUIREMENT Hybrid work structure - remote and in-office (GTA location).

USA or out of Province Candidates may be considered.