Sports Product Specialist

MatchBox Consulting Group is urgently searching for a
Sports Product Specialist (Sports Betting Operations)
for a 12- month contract role (37.5 hours per week) for our BC based public sector client. This position can work fully remote anywhere within BC.

Qualifications

• Minimum 3 of years of experience sports betting operations, casino operations, or a related industry.
• Degree or Diploma in Business or Sports Management or related field.
• An equivalent combination of education and/or experience may be considered.
• Analytical skills with the ability to interpret data and make data-driven decisions.
• Enhanced attention to detail and the ability to manage multiple tasks under high pressure.
• Strong communication skills and the ability to work collaboratively in a fast-paced environment.
• Ability to work flexible hours, including evenings and weekends, to accommodate live sporting events.
• High knowledge of professional sports and thorough understanding of online and retail sports betting.
• Familiarity with sports betting software and systems.
• Strong computer skills including but not limited to– MS office, Excel.

SERVICES

• Play a critical role in executing daily online sports betting operations.
• Work closely with sportsbook operations, trading services, and product team to optimize processes, troubleshoot issues, and deliver exceptional service to customers.
• Ensure all expected betting events and markets are available within the sportsbook with a hyper-focus on validating accuracy.
• Using the CMS, update marketing content, links and other related configurable templates within the sportsbook desktop and mobile channels.
• Monitor live sporting events and news and ensure odds are adjusted accordingly to reflect changing conditions in real time.
• Work closely with the Consumer Services team to resolve customer inquiries and issues related to sports betting in a timely, professional, and efficient manner.
• Track the performance of sports betting activity, trends, and campaigns. Use data analytics to make informed decisions and adjustments to strategies to enhance player engagement while ensuring compliance with regulatory standards and internal policies.
• Work with the risk management team to manage liabilities for various sports.
• Collaborate with cross-functional teams, including marketing, communications, B2B, Business Insights and Consumer Services with a focus on enhancing player engagement.
• Stay up to date with industry trends, betting markets, and competitor activities to provide insights for improvement.

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About MatchBox
Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities
MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits
Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration
We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

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