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Membership, Marketing
8 hours ago
External Job Posting
Annual Salary Range: $55,000 - $61,000
Permanent, Full-time Department: Administration Open Vacancy: One (1)
Anticipated Start Date: January 26, Application Deadline: January 13, 2026
We are seeking a detail-oriented and service-driven Membership, Marketing & Communications Assistant to join the Administration team at Donalda Club. Reporting to the Membership Sales Manager and the General Manager, this role provides administrative, communications, and governance support to the Board of Directors, Membership Committee, and Club leadership.
This position plays an important role in member engagement, internal communications, and the smooth administration of membership services and Board-related activities.
What You'll Be Doing:
Communications
Coordinate the production and distribution of the Sundial newsletter, including gathering content, writing and editing articles, and ensuring timely deliveryCreate and distribute email communications from the Board and General ManagerProvide backup support to the Marketing & Communications Specialist for member emails, website updates, and social media posts as requiredPrepare and distribute in memoriam noticesAssist with archival and historical requestsMembership Services
Respond to member inquiries regarding membership status and activity registrationCommunicate Board decisions related to membershipAssist members with website registration and accessMaintain member and staff access to booking systems and digital platformsIdentify and facilitate eligible membership category changesAssign lockers, maintain locker inventory, and prepare locker labelsCoordinate debenture redemptions with members and administrationSupport prospective and new members through tours, orientations, and materials, as neededCoordinate new member welcome receptions in collaboration with OperationsBuild and administer the reciprocal club program and track reciprocal usagePrepare monthly member count reports, category change reports, and other analyticsMaintain accurate and up-to-date member filesBoard & Membership Committee Support
Coordinate the Annual General Meeting (AGM) and Town Hall meetings, including agendas, meeting packages, minutes, and distributionCoordinate the creation of the Annual ReportPrepare the annual Fee Schedule for the President's Letter and websiteAssemble and distribute Board meeting materials; attend meetings and record minutesCoordinate Board and Committee events and appreciation functionsPrepare Board orientation packages and coordinate the annual Board photoMaintain committee mandates, minutes, and Past President recordsSupport the Membership Committee with meeting coordination and minutesUpdate and maintain membership policies and House RulesOrder and maintain office supplies for the administration officeAct as point person for office equipment, including troubleshooting and service callsMaintain adequate stock of stationery and administrative suppliesPerform other administrative duties as requiredWhat We Are Looking For:
University degree or diploma in hospitality, communications, journalism, English, or a related field3–5 years of related work experienceExcellent written and verbal communication skills with strong grammar and attention to detailHigh level of computer literacy, including Microsoft Word and ExcelExperience creating content for multiple platforms, including email and social mediaStrong organizational and time-management skills with the ability to manage multiple deadlinesDemonstrated discretion and ability to maintain strict confidentialityCreative, adaptable, and solutions-oriented with a "can-do" attitudeAbility to work both independently and collaborativelyKnowledge of governance processes considered an assetPhotography and/or videography skills considered an assetPrivate club experience considered an assetAvailable to work evenings and weekends as requiredPunctual, reliable, and detail-orientedHow to Apply
Interested applicants are invited to submit their résumés by January 20, 2026, using the Dayforce Career Page.
Artificial Intelligence (AI) Statement:
Donalda Club uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws.
