Electrical Service Technician

About us:

Metro Compactor Service is Canada's leading expert for waste and recycling equipment solutions. With expertise spanning over four decades, we provide custom manufacturing, installation, maintenance, and repair services for balers, compactors, and chutes. Our cutting-edge iSmart technology sets us apart, enhancing efficiency and sustainability for our clients in the residential, commercial, and municipal sectors.

You can learn more about us on our website: 

Overview:

The Electrical Service Technician travels to our high-profile commercial and residential client locations across the GTA to perform diagnostic checks, preventative maintenance, troubleshooting, and general repairs to waste equipment such as compactors, balers, and garbage chute systems.

You will communicate directly with client users, operators, and employees to deliver a successful service visit. While most of your work will be independently performed after a suitable training period, you will be collaborating with other technicians and support staff to deliver the best possible solution for our clients.

Location: Electrical Service Technicians will have the option to take home the Metro Compactor company vehicle and be dispatched from their home location

Work Hours: 8am – 4:30pm | Over-time and On-Call required

Core Values

Service First, Innovation, Integrity, and Continuous Learning form the cornerstone of our culture at Metro Compactor Service.  We expect every employee to personify these values in their work and interactions with clients, vendors, and team members. By accepting this role, you'll agree to uphold our values and contribute positively to our corporate culture and customer experience.

Responsibilities

• Start the day by reviewing your service schedule, ensuring that you're equipped with all the necessary parts and tools in your company vehicle.
• Drive to customers at commercial or residential job sites and engage with the site contact to discuss any issues they're experiencing with their equipment.
• Read, understand, and utilize electrical circuit drawings and blueprints to complete repairs
• Begin diagnostics on malfunctioning waste equipment, such as balers, compactors, or chute systems. Conduct repairs or maintenance tasks for various issues such as: adjusting sensor and component failures, operational issues, malfunctioning hydraulic pumps or motors, damaged hoses, and electrical problems (wiring issues, faulty switches, or relays), etc.
• Perform all tasks necessary for repair & installation of equipment, software & upgrades.
• Diagnose various hydraulic or electrical issues and respond to issues as is necessary.
• Utilize mobile handheld technology to receive & complete work orders including parts billing, job completion, customer interaction & photo uploads
• Regularly speak with on-site customers to understand requests, discuss repair requirements, and provide recommendations to maximize customer value & lower cost of operation
• Always focus upon safety, maintaining a safe work environment & actions including following Metro Compactor policies and all customer site regulations and requirements
• Document each service call, detailing the issues faced and the solutions provided, ensuring that any feedback or specific client requests are noted.
• Address urgent calls, demonstrating your ability to manage unforeseen challenges and ensuring minimal downtime for clients.
• Engage with clients, providing them with updates on their equipment status, and advising on any further steps or care they should be aware of.
• Ensure safety protocols are followed at every site, especially when working in varying weather conditions or near waste materials.
• Leave each job site clean and free of debris to ensure exceptional customer satisfaction

Qualifications

• Valid "G" Driver's License with a clean abstract.
• Electrical schematic reading: Accurately interpret and read electrical drawings, schematics, and blueprints to diagnose issues, conduct basic electrical troubleshooting, and ensure effective operation of equipment.
• Electrical troubleshooting: Utilize advanced electrical knowledge to identify, diagnose, and repair issues in waste and recycling equipment, ensuring minimal downtime and maximizing equipment efficiency.
• PLC Experience: Interface with, program, and troubleshoot Programmable Logic Controllers (PLC) systems integral to the waste and recycling equipment. Understand the nuances and intricacies of PLCs to ensure optimal equipment function.
• Strong understanding of industrial Hydraulic, Electrical & Pneumatic systems
• Experience with Ultrasonic sensors, Photo-eyes, Pressure Transducers, Solenoids, Relays & Limit switches
• Experience repairing waste and recycling equipment is an asset
• Experience working with hand tools including drills, grinders, wrenches, hammers, and measurement tape.
• Must be willing to travel to several locations throughout the day and work independently in a company vehicle.
• Strong verbal communication skills, professional appearance, positive attitude, and a safety-first mindset
• Industry experience repairing waste and recycling equipment an asset
• Basic Programmable Logic Controller (PLC) experience an asset
• Stick Arc Welding an asset