Accounts Receivable and Collections Specialist

About Achievers Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With nearly 4 million global users, we empower employees across 170 countries. Visit us at to learn more and check out our platform in action. Join our team of A-players who bring passion to our purpose and believe that meaningful change creates extraordinary outcomes — together, we'll inspire recognition everywhere and achieve results that matter
Our commitment to you: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights
The opportunity:
As an Accounts Receivable and Collection Specialist, you will be responsible for managing customer accounts to ensure timely payment of invoices while maintaining positive relationships with clients. Reporting directly to the Accounts Receivable Manager, your primary objective will be to support the company's cash flow by executing AR-related processes, identifying outstanding receivables, and resolving billing issues efficiently and professionally
We are looking for someone who is dependable, proactive, and able to work independently. Strong communication, negotiation, and analytical skills are essential for success in this role. Responsibilities: Execute AR-related processes accurately and on time, including account analysis, reconciliations, and journal entries. Identify overdue accounts and contact customers to follow up on outstanding payments. Resolve billing discrepancies and customer credit issues; encourage and facilitate timely payments. Generate monthly AR reports and assist with account reconciliations. Collaborate with internal departments (e.g., Sales, Customer Support, Finance) to resolve issues and respond promptly to inquiries. Contribute to the development and improvement of AR policies, procedures, and internal controls. Assist with financial audits and coordinate with external auditors as needed. Qualifications Bachelor's degree in Accounting, Finance, or Business Administration. Minimum of 2 years of experience in accounting, accounts receivable, and collections. Strong understanding of billing procedures and collection techniques. Ability to manage multiple priorities and meet time-sensitive deadlines. Excellent problem-solving, communication, and negotiation skills. Comfortable working in a target-driven environment. High level of attention to detail and accuracy. Proficiency in Microsoft Office, with advanced Excel skills. Experience in a fast-paced environment. Familiarity with NetSuite and Salesforce is a strong asset. Experience in the SaaS (Software as a Service) industry is preferred. Why you'll love working at Achievers: We are passionate about disruptive technology that's rooted in science, research and data We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture We foster an environment of connection, security, and community. You'll feel at home, without reservation We believe in moving quickly, failing fast, and adapting to change We enjoy coming to work every day because we believe in our product and love our culture We're committed to achieving excellence in everything we do
Benefits & Perks for permanent full time employees: Competitive Pay Parental Leave Top-up Health Benefits and Life Insurance Coverage Upon Your First Day RRSP Matching Flexible Vacation Employee and Family Assistance Program Full access to the LinkedIn Learning Library Internal Mentorship Program Employee-Led Employee Resource Groups A beautiful office space located in Liberty Village, Toronto Participation in our Points-based Employee Recognition Program Opportunities for professional development and career growth Our work environment: Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication
Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard
Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates from all backgrounds and experiences to apply to join our A-Player family
Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs
Achievers does not use AI to make hiring decisions. When you apply to work with us, a real person reads your application—every time. We believe in thoughtful, human-centred hiring, and we think your experience, personality, and potential can't be judged by an algorithm. That's why we keep it personal and take the time to get to know each qualified candidate

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