Member Service Representative

1 week ago

St Catharines, Ontario, Canada FirstOntario Credit Union Full time

Why FirstOntario?

  • Competitive compensation packages
  • Enhanced mental health benefits through SunLife and TELUS Health
  • Exclusive banking benefits
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program

Job Overview

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager

  • Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries.
  • Balance cash daily or as instructed.
  • Act as joint custodian and/or combination holder, as required (ATM, night depository, Treasury etc.).

Job Specifications and Technical Requirements

  • Must have above average interpersonal and communication skills.
  • Grade 12 or equivalent.
  • 3 years office, credit union/bank cash experience.

Interested in this role, but don't meet every requirement? We encourage you to apply We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

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