shift leader

1 week ago

Wellington Rd London ON NE V Canada kitchenstuffplus Full time
great stuff great prices great people
 
PART TIME SHIFT LEADER
 
great reasons
At Kitchen Stuff Plus we know our success starts with the right people We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to offer. 
 
great company
Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores. And we've achieved that by providing incredible savings, superior selection, and exceptional service that few can match. In return, we're proud to have loyal and enthusiastic customers who keep coming back and we love welcoming new people to our in-store and online experience. We're full of ideas to inspire you
 
great position
Location: Retail Store, GTA
Reports to: Store Manager, Assistant Manager
Supervises: Sales Associate
 
Stuff you'll do:

Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety
Manage and delegate tasks to Associates and provide support to drive productivity and achieve service and sales goals
Mentor and guide Associates to ensure they are well trained and capable of performing assigned tasks and providing service
Provide exceptional and responsive customer service while achieving sales and conversion goals
Evaluate and continuously improve the quality of service; investigate, resolve and escalate customer matters as appropriate
Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives
Ensure accuracy in all transactions, inventory and store procedures
Supervise and direct shipping and receiving operations
Perform other directives as assigned

Stuff we need from you: 

Computer skills; ability to learn technological systems with ease
Leadership skills and ability to make decisions under pressure
Strong problem-solving aptitude

Availability must include extended days, evenings and weekends
Work additional shifts during peak holiday season
Flexibility to transfer to other store locations as needed
Lift up to 40lbs
Ladder use to 10 feet
Stand/walk for 8 hours

Stuff for you:

Fast-paced, dynamic, engaging work culture.
Generous staff discount.

Flexible work schedule.
Ongoing training and development

KSP may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing or selecting candidates. 
 
Stuff that matters to us:
 
Our Differences are what make us great
 
Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee's uniqueness, which reflects the communities and customers we serve.
 
Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. Our recruitment program includes an accommodation process for employees with disabilities. If you require a specific accommodation, please contact and we will work together to meet your needs.
 

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