Director, Product Enablement

What's in it for you as an employee of QFG?

Health & wellbeing resources and programs

Paid vacation, personal, and sick days for work-life balance

Competitive compensation and benefits packages

Work-life balance in a hybrid environment with at least 3 days in office

Career growth and development opportunities

Opportunities to contribute to community causes

Work with diverse team members in an inclusive and collaborative environment

We're looking for a Director of Product Enablement. Could It Be You?
As the Director, Product Enablement, you will be a strategic operational leader responsible for driving product excellence and coordination across our high-priority product lines, including Retail Everyday Banking, Unsecured Lending (Credit Cards, LoC), and Secured Lending (Mortgages). This role reports directly to the Head of Product and is immediately responsible for leading and scaling a dedicated Product Enablement team. You will be the central point of coordination and governance, optimizing the flow of work, data, and communication among Product Management, Engineering, Legal/Compliance, and Operations teams in a high-growth Canadian Fintech environment.
Need more details? Keep reading…
The Director, Product Enablement will be responsible for three core pillars:
1. Strategic Leadership & Team Building

Lead and grow the Product Enablement team, providing mentorship and structure to foster a culture of operational rigor and continuous improvement.

Define, implement, and govern the end-to-end Product Development Lifecycle (PDLC), including standardized planning, OKR setting, and roadmap review processes.

Manage the Product Operations budget, including oversight of vendor relationships and strategic input on spending for the product tech stack.

2. Risk & Regulatory Maturity

Drive the maturation of the product compliance practice, designing and enforcing governance frameworks that embed complex Canadian regulatory requirements (e.g., OSFI, FINTRAC) directly into the development workflow.

Establish mandatory risk assessment and audit-readiness protocols, ensuring all new features, especially in Lending, meet regulatory standards prior to launch.

Own the Launch Readiness (GTM) process, securing cross-functional sign-offs from Legal, Compliance, Marketing, and Operations to ensure successful and compliant product launches.

3. Operational Excellence & Tooling

Own the Product Technology Stack (e.g., analytics, roadmapping, feedback tools), leading selection, implementation, and driving high user adoption across the organization.

Establish and maintain a single source of truth for product performance, defining key metrics (KPIs) and building robust dashboards to inform executive and product decision-making.

Design and manage a rigorous customer feedback loop and intake process, ensuring qualitative and quantitative data is synthesized and prioritized by product teams.

So are YOU our next Director of Product Enablement? You are if you…

Have 8+ years of experience in Product Enablement, Product Management, or a similar strategic operational leadership role.

Have 4+ years of experience specifically within the Fintech, Digital Banking, or other highly regulated industry.

Have demonstrable expertise in digital product lifecycles that require coordination across multiple stakeholders with regulatory accountability.

Have Proven People Leadership experience, including hiring, managing, and scaling operational or technical teams.

Have strong regulatory acumen with a track record of implementing compliance and risk controls into a product development environment, ideally within Canada.

Have expertise in strategic product tooling selection and governance, with proven ability to leverage data to drive execution.

Have deep experience developing and launching products in an Agile, Scrum, or Lean environment.

Additional kudos if you have…

Experience at a high velocity venture backed startup.

MBA or advanced degree in a related field.

Experience launching products across multiple Canadian provinces or with inter-provincial regulatory requirements

Sounds like you? Click below to apply
#LI-KS2 | #LI-Hybrid

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