Manager, Operations

7 days ago

Victoria, British Columbia, Canada Island Health Full time

Job Description
In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority (Island Health) patient & staff safety is a priority and a responsibility shared by everyone at Island Health and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director or designate, the Manager Operations & Innovation is responsible for developing and maintaining a centralized and coordinated project management capability to support the program. The Manager leads a diverse team that provides change and project management best practices, standard operating policies and procedures as well as providing appropriate training, mentoring and coaching of team members in change and project management principles. The Manager is responsible for resource alignment of team staff, management of vendor contracts and centralized communications with clients team members, program leadership and Island Health stakeholders including the development and coordination of evaluation and the production of internal and external reports.

QUALIFICATIONS:
Education, Training And Experience
A level of Education, training and experience equivalent to a Master's degree in a field such as Business, Organizational Development, Project Management, or Leadership, and ten (10) years related experience including leading change initiatives and working with interdisciplinary approaches in a health care setting including several years as a project manager or project coordinator. Active PMP designation preferred or in the process of obtaining within 18 months of start date.

Skills And Abilities

  • Demonstrated success as a project manager and the successful completion of at least one large project within the last three years.
  • Detailed knowledge of change and project management principles and methodologies.
  • Proven ability to track, coordinate and integrate external issues as they affect L&PS goals and objectives.
  • Proven ability to write, analyze and edit project plans, proposals, service level agreements with accuracy and consistency.
  • Excellent written and oral communications skills coupled with the ability to write or edit high quality business documents such as master project plans, risk management plans, communications plans, progress reports and project wrap-up documentation.
  • Excellent interpersonal skills and the capability to provide leadership to a diverse team and interact comfortably with senior personnel.

Link To Full Job Description

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