Service Manager
3 days ago
Job Summary
We are seeking an experienced Service Manager to oversee our service department. The ideal candidate will be responsible for managing daily operations, ensuring exceptional customer service. This role requires mechanical knowledge in the gas compression industry, and excellent leadership skills to motivate the team and maintain high standards of service quality.
Responsibilities
- Provide support and business input to the Branch Manager.
- Maintain and oversee the quality of field work, shop work and rental returns
- Comply with Health and Safety regulations.
- Provide daily business support to local customer base.
- Open work orders and coordinate field service mechanics
- Approve daily field and shop time sheets.
- Assist with invoicing when jobs are completed.
- Provide on-call support.
- Coordinate all outside services and supply required purchase orders.
- Assist with service work when required.
- Provide technical support to the field mechanics when required.
Requirements
- Journeyman Mechanic or Millwright Certificate
- Minimum 5 years industry experience
- Strong customer service and communication skills
- Work as a team player with all staff and all other branch locations
- Well organized and efficient
- Detail Oriented for accurate paperwork.
- Ability to work effectively without supervision.
- Strong computer skills.
- Flexible to accommodate customers' changing demands.
- Strong leadership ability to maintain day to day activities.
Job Type: Full-time
Pay: $85,000.00-$110,000.00 per year
Benefits:
- Dental care
- RRSP match
Work Location: In person
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