Dental Administrator

Southwest Specialty Group is seeking a friendly, motivated, and experienced Dental Administrator to join our growing specialty dental practice. As Winnipeg's most comprehensive multi-specialty dental clinic, we are proud to deliver exceptional patient-focused care through collaboration, education, and innovation.

Our practice is home to periodontists, orthodontists, a prosthodontist, an oral surgeon, an oral pathologist, and a pediatric dentist, all working together under one roof. This role offers a unique opportunity to expand your knowledge, work alongside a large team of professionals, and grow with a clinic that is continuously evolving.

We are a patient-based practice committed to excellence in every interaction and every outcome.

Position Overview

The Dental Administrator plays a key role in ensuring smooth daily operations and delivering an outstanding patient experience. The ideal candidate is organized, professional, and confident in communication, with prior dental administrative experience. Pediatric specialty or specialty experience is an asset but not required—we are happy to train the right candidate on our systems and processes.

Responsibilities

• Greet patients and create a warm, welcoming, and professional atmosphere
• Schedule, confirm, and manage patient appointments efficiently
• Maintain accurate and up-to-date patient records using electronic dental software
• Verify insurance coverage and assist patients with billing and payment inquiries
• Support treatment coordination by presenting treatment plans and associated costs clearly
• Answer and manage incoming phone calls, emails, and correspondence professionally
• Collaborate closely with dental specialists and clinical teams to ensure smooth workflow
• Uphold patient confidentiality and comply with privacy regulations
• Contribute positively to a fast-paced, team-oriented environment

Qualifications

• Previous experience in dental administration is required
• Experience with Dentrix software is an asset, but not required
• Experience in pediatric dentistry is an asset, but not required
• Excellent interpersonal, written, and verbal communication skills
• Strong organizational skills with the ability to multitask and prioritize
• Knowledge of dental terminology, procedures, and insurance processes
• Detail-oriented with a high level of accuracy
• Friendly, professional demeanor with a strong commitment to patient care
• Ability to work independently and collaboratively within a large team

What We Offer

• Shifts typically 8:00am–2:00pm or 2:00pm–9:00pm - flexible
• Monday to Friday schedule
• No weekends
• Competitive compensation based on experience
• Ongoing training and education opportunities
• Exposure to cutting-edge dental technology, including in-house lab services, CT scanning, and advanced implant software
• A supportive, growth-oriented workplace with opportunities to expand skills and advance your career

Why Join Southwest Specialty Group?

• Be part of a world-class, multi-specialty dental team
• Learn and grow in a technology-driven, education-focused environment
• Work in a practice with a long-standing reputation for excellence since 1998
• Contribute to a clinic that values teamwork, community, and long-term relationships

How to Apply:

Please submit your resume and a brief cover letter outlining your experience and interest in joining Southwest Specialty Group. We look forward to meeting candidates who share our commitment to patient care and professional excellence.

Job Type: Full-time

Pay: From $24.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Experience:

• Dental Admin: 2 years (required)

Work Location: In person