Medical Receptionist
1 day ago
We are an emerging medical clinic that specializes in image guided injections for chronic pain. Brand new state of the art location. Candidates should have experience working as a medical receptionist already or have outstanding customer service skills. Salary is commensurate with experience.
Roles:
Act as a first point of contact for patients during clinic experience
Greet patients and visitors as they arrive
Manage high volume of phone calls and patient check ins
Schedule patients for consultations and procedures
Ensure patient satisfaction
Collect money for non-OHIP covered services
Patient registration and maintaining patient records on electronic medical record(Accuro EMR is a must)
o Completing accurate demographics, insurance information
o Scan patient records into Accuro EMR
o Ensure all required forms and documentation are completed prior to patient consultation
Respond to patient enquiries with a courteous and empathetic manner
Maintain a clean and organized reception area
Minimum qualifications:
Successful completion of a post-secondary diploma in medical administration, health or related field or equivalent experience
Medical clinic experience
Required Skills and Experience:
Experience working in a pain clinic is an asset
Needs to demonstrate a passion for delivering high quality, compassional and patient centred care
Proven ability to work proficiently and independently in a busy fast paced environment
Ability to establish priorities and achieve objectives with minimal supervision
Excellent verbal and written communication skills; superior phone etiquette
Strong understanding of medical terminology
Excellent time management and organizational skills
Ability to deal with time sensitive information with a degree of privacy and diplomacy
Experience with Accuro EMR
Job Types: Part-time, Full-time
Pay: $19.00-$25.00 per hour
Benefits:
- On-site parking
- Paid time off
Application question(s):
- Do you have at least 2 years experience working as a medical receptionist in a clinic setting?
Education:
- Bachelor's Degree (required)
Experience:
- Customer service: 3 years (required)
- Accuro EMR: 2 years (required)
Work Location: In person
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