Director of Resident Programs

Director of Resident Programs
Langstaff Square Community - Richmond Hill

At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care.  Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, and maintenance.  These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life

We are currently seeking exceptional individuals to fill a key management position, a role that is pivotal in bringing our core values of positivity, accountability, community, and caring to life. In this capacity, the Director of Resident Programs plays a crucial role. Through leadership excellence, the successful candidate will not only manage their department's budget but also ensure that their team delivers exemplary service. This role is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for.   In this role, you will oversee operations and craft an atmosphere where joy and well-being flourish.

What We Offer:

We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work.  We offer a number of programs and benefits that support team members' financial, personal and professional needs:  

• A competitive salary and vacation package

• Health & Dental benefits program

• RRSP with employer match

• Share Ownership and Reward Program (SOAR) 

• Employee Share Purchase Plan with company match 

• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges 

• A welcoming culture that values diversity and differing perspectives, experiences and beliefs 

What You Will be Doing:

Program Development & Implementation:

• Plan, develop and implement a comprehensive range of programs and activities designed to meet the physical, emotional, social and cognitive needs of residents 

• Collaborate with residents, families and team members to identify interests, preferences and needs to tailor programs accordingly

• Ensure the programs are culturally sensitive, inclusive and accessible to all residents, regardless of ability and limitations 

Team Member Supervision & Training:

• Train, supervise and evaluate program team members, including recreation therapists, activity coordinators and volunteers 

• Provide ongoing training and development opportunities to enhance competencies in program planning, communication and resident engagement 

• Foster a positive and supportive work environment that encourages creativity, collaboration and teamwork among program team members 

Budget Management:

• Develop and manage the program budget, including allocation of funds for supplies, equipment and special events 

• Monitor expenses and identify cost-effective strategies to maximize resources and optimize the quality and variety of programs offered to residents 

• Seek external funding and community partnerships to supplement the program budget and enhance program offering

Evaluation and Quality Improvement:

• Monitor and evaluate the effectiveness of programs through resident feedback, observation and outcome measures 

• Identify areas for improvement and implement changes to enhance program quality, diversity and resident satisfaction 

• Stay abreast of trends and best practices in resident programming and incorporate new ideas as appropriate 

Interdisciplinary Collaboration:

• Collaborate with other members of the interdisciplinary care team, including nursing professionals, dietary managers and social workers to coordinate and integrate programs with overall resident care plans 

• Participate in care planning meetings and interdisciplinary rounds to address resident needs and preferences related to socialization, recreation and leisure activities 

Who You Are: 

• Have a post secondary degree or diploma in recreation and leisure studies, therapeutic recreation, kinesiology, gerontology or other related field from an indigenous institute, private career college, college of applied arts and technology or another degree granting institution 

• Bring 3 years of experience in management and planning, implementation and evaluation of programs 

• You have strong people management skills that can guide, motivate and supervise a diverse team while also being able to delegate tasks effectively 

• Can demonstrate patient, understanding, and able to connect with both residents and their families 

• You are able to think quickly, adapt to changing situations, and resolve issues efficiently 

• Possess effective organizational and time management skills to handle multiple tasks, manage budgets and ensure the smooth operation of the department 

What you need to know:

• Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong.  We seek applicants with diverse backgrounds and have a wide range of abilities.  Sienna  provides an accessible candidate experience 

• You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province 

Apply Now if you want to learn more