Director, IT PMO

About Kinaxis
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development, because People matter at Kinaxis.

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada's Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

At Kinaxis, we power the world's supply chains to help preserve the planet's resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

*Location*
our office in Ottawa, Canada

About The Role
The
Director, PMO
leads the enterprise project management function, driving governance, prioritization, delivery excellence, and team development across a global portfolio of technology initiatives. This leader will oversee complex, business-critical programs ensuring they deliver measurable outcomes and align to corporate strategy.

With proven success running large-scale IT programs, deep experience working with diverse vendor partners, and exceptional communication skills, the Director will act as a trusted advisor to executive stakeholders and a strategic bridge between business objectives and technology execution.

*What you will do
Governance & Standards*

• Position the IT PMO as a Center of Excellence, aligned with PMI guidelines, quality standards, and company objectives.
• Define, implement, and continuously improve program management frameworks, tools, and metrics.
• Drive compliance with governance standards, financial expectations, and delivery quality benchmarks.

Leadership & Team Development

• Build and lead a high-performing global team of project and program managers.
• Mentor staff and instill best practices in program delivery, risk management, and stakeholder engagement.
• Set performance goals and provide ongoing development for direct reports.
• Oversee the execution of global projects, ensuring delivery on time, on budget, and within scope.

Program Execution & Risk Management

• Lead delivery of complex enterprise technology programs, including ERP, CRM, and other business-critical systems.
• Manage multi-vendor relationships, contracts, and partner accountability across system integrators, SaaS providers, and technology vendors.
• Provide status, audit, and risk reporting to senior leadership; proactively resolve issues and dependencies.
• Safeguard ROI through disciplined change, financial, and benefits realization management.

Prioritization & Executive Engagement

• Partner with executives to evaluate proposals, prioritize initiatives, and align investments with strategic goals.
• Provide insights on risks, opportunities, and trade-offs to support decision-making.
• Communicate complex technical and business outcomes in clear, executive-friendly terms.

*What we are looking for*

• 10+ years of progressive project/program management experience, with 5+ years in a senior leadership role.
• Demonstrated success leading global ERP or enterprise application implementations and other large-scale IT transformation programs.
• Experience managing multiple vendors, system integrators, and SaaS solution providers.
• PMP or PgMP certification strongly preferred.
• Deep expertise in project/portfolio management (PPM), change management, and governance frameworks.
• Strong financial acumen and proven ability to manage large budgets and ROI accountability.
• Skilled in resource management, capacity planning, and vendor negotiations.
• Ability to influence and build trust across executive, technical, and business stakeholder groups.
• Recognized for building and leading high-performance teams that deliver strategic business outcomes.

Work With Impact:
Our platform directly helps companies power the world's supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands:
Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

Social Responsibility at Kinaxis:
Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we're committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.